Truro and Penwith College

Course Overview:

Discover how to maximise the performance of employees by developing, implementing and monitoring effective workplace mentoring programmes.

Course Content:

• Understanding how mentoring works
• Practical mentoring exercises
• Reviewing mentoring techniques
• Recognising the business benefits of mentoring as a development and interventional tool to improve performance

Business Benefits:

Mentoring is a recognised method of both developing people within organisations and also of intervening in difficult situations to support others. It is an excellent format for sharing expertise and experience to identify good practice, as well as being cost-effective and accessible for organisations to utilise.

Individual Benefits:

Enhances the ability to support others and share learning and expertise. Mentoring is a life skill which is as applicable out of the workplace as it is within it.

Who is the Course For?

This seminar is ideal for anyone who has an interest in developing others and is prepared to invest time and effort as well as share their experience / expertise and also Managers looking to mentor.

Delivery Method:

Review of mentoring practice and techniques, with group exercises and feedback from seminar leader and peers.

Time Commitment:

This one day seminar is a great opportunitiy to quickly improve your skills without taking too much time away from the office.

Cost – £125

Truro and Penwith College Business Centre

Telephone: 01872 242711
Email: businesscentre@truro-penwith.ac.uk

Our postal address is:

Truro College Business Centre
Palace Building
Quay Street
Truro
TR1 2HE

Truro College Business Centre is open from Monday – Friday 08.30 – 17.00

Course Overview:

Course Content:

Who is the Course For?

This course is ideal for anyone wishing to improve their business networking techniques.

Delivery Method:

This seminar is delivered in one day through a variety of practical activities, individual work, group work and teaching. On completing this seminar delegates will receive a certificate of achievement.

Time Commitment:

This course is delivered in one day.

Assessment

There is no assessment for this session and you will revieve a certificate of attendance following the seminar.

Cost – £125

Truro and Penwith College Business Centre

Telephone: 01872 242711
Email: businesscentre@truro-penwith.ac.uk

Our postal address is:

Truro College Business Centre
Palace Building
Quay Street
Truro
TR1 2HE

Truro College Business Centre is open from Monday – Friday 08.30 – 17.00

Course Content:

This seminar delivers a step-by-step approach to producing accurate, easy-to-understand minutes. The seminar will include meeting preparation and agendas, active listening skills, note-taking and the actual production of minutes.

Who is the Course For?

This seminar is ideal for those who are required to take minutes in meetings and / or plan and arrange meetings.

Delivery Method

This session is delivered in one day with a variety of interactive activities and discussion

Time Commitment

This seminar is a great way to boost your skills without taking too much time out of the office.

Assessment

There is no assessment for this session and you will revieve a certificate of attendance following the seminar.

Cost – £125

Truro and Penwith College Business Centre

Telephone: 01872 242711
Email: businesscentre@truro-penwith.ac.uk

Our postal address is:

Truro College Business Centre
Palace Building
Quay Street
Truro
TR1 2HE

Truro College Business Centre is open from Monday – Friday 08.30 – 17.00

Course Overview:

Events can be a great way to launch a new product, boost sales, increase brand-awareness and network with potential clients. This 1 day seminar will introduce you to the techniques, strategy and tools of event management to host successful business events.

Course Content:

Whatever the purpose of your event it needs to be a success! This seminar will develop your understanding of planning events and will identify essential planning techniques to make sure your events run smoothly. Discover helpful tips and hints and create an event planning checklist that will allow you to plan great events.

• Essential event planning tools and techniques
• Understanding of the value of events
• Identification of crucial event planning considerations
• Important and effective event communication
• Develop and discover problem solving techniques

Who is the Course For?

This seminar is perfect for anyone who needs to become a first class event organiser and wants to get the most of out of business events.

Delivery Method:

This session is delivered as a workshop with lots of discussion, activities, sharing, practical tips and techniques.

Time Commitment:

This course is a short one day boost to your skills in this area.

Assessment:

Completion of this one day Seminar is recognised with a certificate of attendance.

Cost – £125

Why Choose Truro and Penwith College Business Centre?

• One of the top ten Colleges in the UK
• Awarded the Training Quality Standard for providing outstanding training and development for employers
• Designated Outstanding status by Ofsted (2008)

How does our training benefit your business?

• Our training improved the profits of 35% of the businesses we work with
• 68% of businesses became more efficient after training with us
• Training helped 84% of businesses we work with improve staff performance

For further information and an application form please contact:

Denise Caff, Truro and Penwith College, Palace Building, Quay Street, Truro, Cornwall, TR1 2HE Tel: 01872 242711.

Truro and Penwith College offers free impartial advice and guidance on all courses. For terms and conditions of use see are website: http://www.truro-penwith.ac.uk/business/

Penwith College

Telephone: 01736 335000

Penwith College
St Clare Street
Penzance
Cornwall
TR18 2SA

Truro and Penwith College Business Centre

Telephone: 01872 242711
Email: businesscentre@truro-penwith.ac.uk

Our postal address is:

Truro College Business Centre
Palace Building
Quay Street
Truro
TR1 2HE

Truro College Business Centre is open from Monday – Friday 08.30 – 17.00

Course Overview:

Sales are the lifeblood of any business! Not only do sales unlock new markets they tell you what your customer wants.

Course content:

Discover the secrets to unlocking sales! Covering topics such as;

• generating leads
• articulation
• manner
• opening pitch
• information probing
• closing the deal

This course will develop skills to successfully sell products and services.

Delivery Method:

This seminar is delivered in one day through a variety of practical activities, individual work, group work and teaching. On completing this seminar delegates will recieve a certificate of achievement.

Time Commitment:

Business Skills Seminars are designed to boost skills in just 1 day!

Assessment:

There is no formal assessment for this seminar, but at the end of the day you will receive a certificate of attendance.

Truro and Penwith College Business Centre

Telephone: 01872 242711
Email: businesscentre@truro-penwith.ac.uk

Our postal address is:

Truro College Business Centre
Palace Building
Quay Street
Truro
TR1 2HE

Truro College Business Centre is open from Monday – Friday 08.30 – 17.00

Course Overview

Discover how productive appraisals can drive improved performance through your team.

What will I get out of it?

The Appraisals Skills Seminar will provide you with techniques, skills and tactics to conduct positive and productive appraisals. You will enhance your knowledge of the potential benefits of appraisals and will understand how to tailor appraisals to suit you, your employees and your organisation.

Course Content

Delivered by a highly qualified and experienced tutor, the Appraisal Skills Seminar will provide you with the skills to improve the performance of your employees and consequently your business.

• Discover practical techniques to plan for productive and successful appraisals.
• Appreciate and understand the value of appraisals and how to sell their value to employees.
• Improve your questioning and listening skills in the appraisal process to ensure great results.
• Discover ways of maximising staff performance through realistic goals, motivational techniques and constructive feedback.
• Understand ways to ensure that productive monitoring is in place to ensure maximum potential development.

This one day seminar is ideal for those responsible for carrying out staff appraisals, you and your business will benefit from increasing your knowledge and abilities for the appraisal process.

Who is the Course For?

This seminar is ideal for line managers, senior managers and team leaders responsible for carrying out staff appraisals.

Delivery Method

This session is delivered in one day with a variety of interactive activities and discussion

Time Commitment

This seminar is a great way to boost your skills without taking too much time out of the office.

Assessment

There is no assessment for this session and you will revieve a certificate of attendance following the seminar.

Cost – £125

Truro and Penwith College Business Centre

Telephone: 01872 242711
Email: businesscentre@truro-penwith.ac.uk

Our postal address is:

Truro College Business Centre
Palace Building
Quay Street
Truro
TR1 2HE

Truro College Business Centre is open from Monday – Friday 08.30 – 17.00