Course Overview:

At the base of every business is a product or service – and without people to sell it the business won’t survive. As an Apprentice you could find yourself in all sorts of situations and sectors; working in a shop as a sales assistant, learning about sales trends as a market researcher, or assisting a sales department in administration. Ultimately, your goal will be to sell as many of your company’s products and services as possible, while taking into consideration the interests of your clients. Customers are important, and you’ll have to seek out new customers while still looking after the old ones. Businesses realise the importance of salespeople – money tends to be good, and most salespeople earn commission. But just because you’re selling something doesn’t mean that people want to buy it. Salespeople have to remain calm under pressure and be able to handle rejection gracefully…with the motivation to try again.

At level 2, the Sales Apprenticeship is designed for anyone working in a sales role such as Estate Agency, the Motor trade, wholsale, retail sales or in a Business to Business sales/service role looking to improve success by developing skills in such areas as personal time management, generating leads, delivering presentations and closing the deal.

Course Content:

This Apprenticeship includes the following elements:

• NVQ in Sales level 2
• Certificate in Sales (QCF) level 2
• Level 1 Functional Skill in Mathematics
• Level 1 Functional Skill in English
• Employer Rights and Responsibilities (Work-book)

The Sales Apprenticeship will develop your skills in a number of key areas including; selling techniques, analysing sales information, implementing and monitoring call plans, selling at trade fairs and exhibitions, processing orders and many more. You will also develop skills in analysing numerical information and communication relevant to your job role plus develop an understanding of employer rights and responsibilities.

Business Benefits:

Training your staff through the Apprenticeship programme will help increase productivity, improve skills, raise customer service levels, improve morale and boost profits. Having staff trained in sales will help improve profits and manage customer relationships to boost return custom.

Individual Benefits:

Completing an Apprenticeship is a great way to gain practical work experience, develop your skills and knowledge, achieve nationally recognised qualifications and earn a real wage.

Delivery Method:

Apprenticeships are achieved through a blended learning approach, incorporating taught sessions, workplace learning and assessments and online learning. One-to-one support, tuition and advice are available from our team of experienced and qualified tutors, assessors and advisers.

Time Commitment:

A minimum of 6 taught sessions (days) over 24 weeks, a one day induction, and taught sessions for functional skills (if applicable). Plus regular workplace visits plus online learning and self directed study.

Assessment:

This apprenticeship is achieved by attending taught sessions, completing written assignments, presenting a portfolio of evidence and doing work based assessments.

Progression:

Sales Advanced Apprenticeship

Team Leading Apprenticeship

Costs  The majority of the training costs delivered by the College for Apprenticeships is funded. There is a required employer contribution towards this as follows:

• Apprentices aged 16 – 18 = Free
• Apprentices aged 19+ = £250.00 Employer Contribution or £500 for large employers.

Employers must pay Apprentices a wage (minimum of £2.65 per hour). Apprenticeships at Truro and Penwith College are only available to businesses in Cornwall and the Isles of Scilly.

Why Choose Truro and Penwith College Business Centre?

• One of the top ten Colleges in the UK
• Awarded the Training Quality Standard for providing outstanding training and development for employers
• Designated Outstanding status by Ofsted (2008)

How does our training benefit your business?

• Our training improved the profits of 35% of the businesses we work with
• 68% of businesses became more efficient after training with us
• Training helped 84% of businesses we work with improve staff performance

For further information and an application form please contact: Denise Caff, Truro and Penwith College, Palace Building, Quay Street, Truro, Cornwall, TR1 2HE Tel: 01872 242711 Truro and Penwith College offers free impartial advice and guidance on all courses. For terms and conditions of use see are website: http://www.truro-penwith.ac.uk/business/

Truro and Penwith College Business Centre

Telephone: 01872 242711
Email: businesscentre@truro-penwith.ac.uk

Our postal address is:

Truro College Business Centre
Palace Building
Quay Street
Truro
TR1 2HE

Truro College Business Centre is open from Monday – Friday 08.30 – 17.00