This level is ideal if your role involves providing advice and guidance directly to clients, reporting to line management as well as associated services. You may also supervise and support other staff members. You must complete a range of mandatory and optional units including:
- Establishing communications with clients for advice and guidance
- Assisting advice and guidance clients to decide on a course of action
- Managing personal case load
Apply for this course
Start date: 16/10/2023
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