COVID-19 Coronavirus

UPDATE: Fri 29 May 2020 // 16.30

Frequently Asked Questions Advice for HE Advice for Access

Course and Qualification Info Advice for Year 11 Students

Resources for managing your mental health 

Advice for Students, Parents and Carers:

Dear Students / Parents / Carers,

I’m sure that recent Government announcements around the phased re-opening of schools across England will have led you to consider your own, or your child’s, potential date of start or return to College.

I am writing today to update you on the latest steps myself and senior management colleagues are taking at Truro and Penwith College and to share some thoughts as we continue to monitor latest Government guidance in parallel with our priority of keeping students and staff safe and well.

Firstly, can I assure you that we are collectively doing all we can to ensure everyone is able to safely return to Truro and Penwith College when that time comes. Our deep cleaning programme across each campus continues, premises’ teams are installing social distancing measures and our teaching rooms and facilities are being maintained and readied for all eventualities.

In line with official advice received, there is no general reopening of the College planned for 1 June. Discussions are currently underway on how we can open the College and its facilities later in June to those students who have to complete practical assessments as part of their one-year courses. We will let those affected students know of our approach as soon as we can. For all other students, online delivery and support remain in place.

Further detailed advice will of course follow, both for current and prospective students, about the reopening of the College for the autumn term.

You may have read recently about the success of our online lesson delivery for current students, combined with the launch of our Digital Campus and virtual Subject Spotlights for our new students. We have received great feedback on these initiatives, with lesson attendance and Digital Campus enrolment figures showing that students, current and future, are responding positively to our ground-breaking online delivery.

For our current first-year students, their Individual Learning Plan (ILP) Day is scheduled to go ahead online on 24 June, allowing one-to-one tutorials with tutors and giving access to presentations on the next steps after College. I’m sure you’ll agree that it has never been more important to have these conversations with students.

May I take this opportunity to thank you for your continued support in studying from home or in providing help and encouragement to those doing so. We are acutely aware that for many students and their families these are anxious times. I hope this letter not only highlights some of the work underway but also reassures you that everyone at Truro and Penwith College remains committed to our values of student welfare and Outstanding education for both our current and future students.

Further details on how Truro and Penwith College is responding to the challenges posed by Coronavirus and the latest advice and guidance be found on these pages. Alternatively, if you have any questions you can call us on 01872 267000 at Truro College or 01736 335000 at Penwith College.

I will of course keep all current and future students and their families updated with key dates and measures being taken by everyone at the College as soon as the guidance from Government allows.

Yours sincerely

Martin Tucker

Principal Designate


Advice for Staff & Students:

Updates and information on the College's position on the Coronavirus can be found on the College Intranet. You can access your College intranet either by clicking the button below or the Remote Access link at the top of the screen. Use your College details to log in. You will see the current College Alerts pop up on screen after you log in.

College Intranet


Below are some Frequently Asked Questions that we hope will help reassure you:

What do I do if my son or daughter is ill?

If they have a new continuous cough or high temperature they should stay at home and self isolate for 14 days.  You do not need to call NHS 111 to go into self isolation. If their symptoms worsen during home isolation or are no better after 7 days, contact NHS 111 online.  If you have no internet access, you should call NHS 111.  For a medical emergency dial 999.

Please contact the College through son/daughter’s curriculum secretary in the normal way to inform us of the absence. 

What will happen to exams?

Exams including GCSEs, AS levels and A levels will not go ahead this summer.

The exam regulator, Ofqual, and exam boards will work with teachers to provide grades to students whose exams have been cancelled this summer. Further information on the cancellation of GCSEs, AS and A levels in 2020 is available direct from the Department for Education. 

What will happen to planned trips and visits?

Following current guidelines, planned trips and visits in England will be assessed on an individual basis.  We respect the right of individuals to withdraw from any such trip. Planned residential visits abroad, planned to leave before March 31st have been cancelled following Government advice on school visits, on March 12th.   Visits planned for beyond this date will be considered individually as things progress.

How can I support my son or daughter?

  • By providing reassurance.  It appears that people under the age of 20 are not as significantly affected by the virus as older people
  • If your son or daughter has any concerns about their College work, please ask them to talk to their lecturers
  • Encourage everyone to properly follow handwashing and personal hygiene precautions
  • Make sure we have the most up to date contact details for you and your son or daughter
  • Stay up-to-date with the official Public Health England and/or Central Government Announcements
  • If you have any specific concerns please communicate them through your son/daughter’s Programme Team Leader

What about my College interview?

Regrettably we cannot invite students into the college for interviews largely due to staff absence following the Government advice received on Monday 16 March.  Instead we will be carrying out telephone interviews with applicants via their mobile phones (if they have given that information to us) at the same day and time that their interview was planned.  We will communicate this to students via their email addresses.  If we cannot contact the student at the pre-arranged time we will phone them at their home number in the evening.

Are Part Time courses continuing at the College?

All current part time courses have been postponed or where possible moved to online delivery. New courses planned for the Summer term are currently suspended until further notice. Full or partial refunds will be issued where necessary.

I am doing an Apprenticeship? What happens now?

By Wednesday, March 25th the College we will be in contact with you and your manager to explain how we will remotely support your study.

This may include the use of Microsoft Teams, which can be accessed via your student login. Your tutor will be able to send you guides on how to access your College account and how to use Microsoft Teams should these be required. Regardless of the delivery method for your programme, you will still need to spend time studying to develop your knowledge and/ or skills and recording this as part of your 20% off the job. 

If for some reason you are unable to continue working towards your apprenticeship for a period of time, please inform your Training Advisor who can inform you whether we need to 'suspend your learning'. This will depend on whether this extends for a period of over 4 weeks. During this remote delivery period your Training Adviser will continue to carry out your workplace visits and reviews. If for some reason they are unable to visit you, they will meet you and carry out reviews virtually either by phone or using Microsoft Teams. If you are shortly due to undertake End Point Assessment, we will be in touch to advise whether this can be carried out remotely, or whether it needs to be postponed. We are currently awaiting guidance from the different End Point Assessment Bodies.

What is happening with the free schools meals and vouchers whilst the college is closed?

Unfortunately colleges have not yet been included in the new national supermarket voucher scheme that has been rolled out for schools.  We have therefore contacted all students who are eligible for free school meals by email to arrange payments through their bank accounts. They will receive a payment for each day that they would normally be in College from Tuesday 14th April .  If any students financial circumstances have changed and they would like advice on applying for free school meals or bursaries please contact

Will you be preparing any materials for Year 11 students to study in preparation for them coming to Truro and Penwith College in September?

Yes we are currently preparing study materials which will be available by the beginning of May. We will notify Headteachers when these are available and the details will be on our website.