Inside Inspiration: Meet the Team

Our Inside Inspiration features give you the opportunity to get to know members of staff at Truro and Penwith College’s Inspiration and Inspiration Professional Salons. This month we caught up with Jo Lello-Dunn, Deputy Team Leader at Penwith College and Inspiration Salon. Find out more about Jo’s role at the College and in the Salon, her top aftercare tips and this seasons must have products and treatments.


Q. What is your role at Inspiration?
I am Deputy Team Leader of Vocational and Commercial Skills which incorporates Hairdressing, Beauty Therapy, Professional Cookery, Business, IT, Sports, Public Services and Apprenticeships and also covers Maths & English across the College. I also teach Level 3 Beauty Therapy and Level 2 Nail Technology 20 hours a week. 

Q. What does an average day at work look like for you?
Usually I arrive around 8am and check emails, arrange cover in the event of staff absence and attend/chair regular team meetings across the VACS team. I then usually allocate the day’s Inspiration clients to my group of Level 3 learners in preparation for the open salons sessions, this is where members of the public book in to the Inspiration Salon and our Level 2 and 3 student provide their treatments at very reasonable rates! Throughout the day when I am not teaching I will carry out learning walks with my Programme Team Leader, lesson observations and supporting members of staff and our students when needed. 

Q. What is the difference between teaching full time students and Apprentices?
Full time students attend college five days a week and get practical experience in our College salon, whereas Apprentices work full time in a local salon and are with us once a week. Teaching and learning principles are essentially the same, with Apprentices it is important to maintain an excellent relationship with the employer as well as their parents. Regular communication with the College’s Business Development Advisors who work with the employers and Training Advisors who visit the Apprentices in the workplace is also important. It is essential that all parties know what they need to do to support the Apprentice as they progress through their qualification. As we only have the Apprentice for one day a week we sometimes have to adapt course delivery to ensure they gain the same knowledge and understanding in their learning experience as full time students, and develop their practical skills to an exceptional level.  This also ensures their skills in the workplace are continuously developing to a high standard.

Q. What previous experience do you have working in salons?
I trained as a Beauty Therapist from 2000-2002 and gained student of the year both years.  During this time I also worked at the Tregenna Castle Hotel providing a variety of Beauty Treatments for hotel guests and also worked at a friend’s salon in Hayle, where I gained additional skills. In 2003 I decided to set up my own business to allow me to work around my boys and subsequently converted my garage into a beauty salon, which proved extremely successful and eventually lead to employing a member of staff to work alongside me. In August 2004, I was offered the opportunity to teach a Make-up class for 3 hours a week at Penwith College and decided to take on the new and exciting challenge, as well as continuing to run my busy salon.  Now 14 years later, I have worked my way up the ladder, from Part-Time Beauty Therapy lecturer to DTL (Deputy Team Leader) at the College. I also continue to deliver Hair and Beauty treatments to maintain my skills as well as studying new courses to keep my professional development up to date with the current trends and techniques in the industry. I am about to start my training to become an EQA (External Quality Assurer) which means I will work with the exam board (VTCT) to ensure the highest standards of course delivery at the College.

Q. What is the most popular treatment for your clients at the moment and why?
Microdermabrasion facial treatments because it removes the dead and dull surface layers of the skin, stimulating an increase in collagen production and rejuvenation. Most of our clients see dramatic improvements in the tone, texture, and colour of their skin after their first treatment.

Q. What is your favourite product in the salon and why?
Decleor Prolagene Lift and Firm Moisturiser, it’s an anti-ageing moisturiser that leaves your skin looking radiant and firm and helps reduce the appearance of fine lines and wrinkles.

Q. What is your top aftercare tip for your clients?
Drink plenty of water every day, ensure you have a good skincare routine and use a good day and night moisturiser, neck and eye cream or gel.


To arrange an appointment with the team at Inspiration, Penwith College, Penzance call 01736 335123. Or to find an Inspiration Salon near you and special Valentines offers on Spa days and treatments visit