COVID-19: Higher Education Advice

1. Can I still apply for college University level courses?

Yes, we are still processing applications as normal. UCAS have delayed the first application deadline until Friday 29th January 2021 at 6pm, to allow students longer to access support remotely.

Please apply via UCAS.com if you would like to study full time.

Alternatively, if you would like to study part-time, please download an application form from: www.truro-penwith.ac.uk/applyuni/ and apply directly to us via HEadmissions@truro-penwith.ac.uk.

For any queries or help, please contact our friendly admissions team on HEAdmissons@truro-penwith.ac.uk

UCAS doesn’t close, we continue to accept applicants right up to enrolment in September, the earlier you apply the more likely you are to obtain a place and be able to prepare for your course, organise your student loan, make us aware of any support needs etc

2. How long will my course be delivered online?

The College is following Government advice to ed face-to-face teaching for students from Tuesday 5th January 2021. Students are not expected to travel to College from this date until after the February half term/reading week. All HE lessons are now being delivered online, where possible, during your normal timetabled sessions, with students studying from their current residence where possible.  We are reviewing delivery on every course to ensure we still meet the learning outcomes and taking into account practical work and access to studios and workshops within that review.  As soon as we have further advice from government on dates of return, we will let all students know.

Nursing Associate students will continue to have separate guidance from their Programme Lead; please check emails from Tamzin Irvin.

3. Can I access IT Support?

Students who do not have the ability to access teams from home because of IT device or broadband issues should contact HE student support hestudentsupport@truro-penwith.ac.uk to notify us of the issue (please cc your Programme Lead) and we will arrange for a member of staff to contact you to discuss how best we can find a solution.

The college also has an eLearning support team who can be contacted using the intranet I eLearning and T support tab.  This tab also has links to a wide range of eLearning support information, and guidance on how to access Office 365 from home and how to stay safe online.

4. Can I still access HE Student Support and Study Skills?

Study skills tutorials are still running and have moved online, and access will be through teams.  Study skills support is normally available on Tuesday and Thursday 12.30-13.30 but in the current circumstances, 20-minute slots may be available at other times.  Please contact HEEnquiry@truro-penwith.ac.uk for help booking a support session if needed.

For any other Student Support issues, please contact Anna Wright at hestudentsupport@truro-penwith.ac.uk.

5. What if I need support but would prefer to keep that need private?

Contact the student services team at studentservices@truro-penwith.ac.uk and there will be someone there who can help you and advise you on any issues.

6. What if I’m concerned about my wellbeing or that of a fellow student??

The Student Services team are available to help you if you have any concerns about wellbeing over the next few weeks. More information is available on the wellbeing page: https://www.truro-penwith.ac.uk/how-we-support-you/wellbeing, call 01872 265823 or email: mentalhealth@truro-penwith.ac.uk or hestudentsupport@truro-penwith.ac.uk.

7. Can I still claim Extenuating Circumstances?

Yes, please complete the Online Extenuating Circumstances Form should you be unable to meet your upcoming deadline. Students are able to continue to claim for a 10-working day extension and/or non-submission referral without the requirement to provide corroborating evidence at this time.

If you have any questions about Extenuating Circumstances please contact Verity Allison at heextcircs@truro-penwith.ac.uk

8. What will happen about the practical work I cannot complete at home?

Every course is being reviewed and Programme leads are advising us about the practical work requirements and the impact of being online for this lockdown period.  We will be continually reviewing the impact of any extension to the lockdown and will keep students informed of our plans.  Some courses may modify assessments to simulate practical work, others are delivering theory now with an aim to focus on practical work after half term and in the summer term.  We will keep students aware of the situation through their programme Leads and will continually monitor the situation based on government advice.

9. What if I haven’t been able to attend my work placement?

We are reviewing work placement issues for all our courses.  Each Foundation degree will be assessed and the learning outcomes for the key assignment linked to work placements reviewed.  Many students are still able to continue their placements, some have undertaken placements working for employers online, some will have a work placement simulation as an alternative some courses will temporarily postpone placements until after half-term and review the hand in date of the assessment. As we review the situation, we will find solutions on a case by case basis and keep all students informed.  Your PL will explain the situation when we have more information from the Government in reading week.