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Customer Service Occupations
Job holders in this unit group perform a variety of customer service occupations
view coursesAbout this Career
£21,262
Average salary
New workers start around £7,613.40. Normal pay is £21,262 per year. Highly experienced workers can earn up to £33,525.65.
89
Annual Openings
Job counts include both employed and self-employed persons in Cornwall, and do<br /> not distinguish between full and part-time jobs.
Daily Tasks
- Informs customers of special promotions and new product launches.
- Addresses customer complaints and problems.
- Follows up clients to ensure their satisfaction with a product or service and to gain renewal of customer service agreements.
- Makes reservations, books tickets, organises insurance policies on behalf of customers.
- Discusses pricing processes with clients, agrees payment arrangements and handles customer accounts.
- Receives enquiries from potential and existing clients, discusses requirements, and recommends products or services.
Available Courses
VTCT Level 1 Diploma in Introduction to Professional Cookery Studies
Other
Penwith College
Apprenticeship Standard: Hospitality Supervisor L3
Apprenticeship
Truro College
VTCT Level 3 Diploma in Professional Patisserie & Confectionery (Tech Level)
Other
Penwith College
BIIAB Level 2 Award in Beer & Cellar Quality (Cask & Keg)
Other
Truro College
