Parents and Carers

Welcome to the Parent and Carer section of our website. We encourage you to get involved with your son/daughter’s progress at College. On this page we’ll provide you with information about the application process, frequently asked questions, learning support, College life and free meals. There are also links to other important sections for your information.

Parent Advantage

Parent Advantage lets parents/carers follow the progress and attendance of their son/daughter on a regular basis. Parents/carers are sent an email link that enables them to set up their account. Guidance on setting up an account and information on what you can see in Parent Advantage is available in two short videos. Parents can access the College's payment portal and other online services on our Remote Services page. 

Please see below the short video explaining the Parent Advantage system:


Getting to College on our bus routes

To find out more, visit our transport page, or call 01872 267003 or 01872 267000.

Term Dates

For the latest list of term dates - Click Here


Section 175 of the Education Act 2002 gives maintained schools and colleges a statutory duty to promote and safeguard the welfare of children, and to have due regard to the DCFS policy ‘Safeguarding Children and Safer Recruitment in Education’ and the Children Act 1989 and 2004 Guidance.

Truro and Penwith College recognises that it has a duty to ensure arrangements are in place for safeguarding and promoting the welfare of young people and we carry out this duty through our teaching and learning, pastoral care and extended College activities. All members of the College community (including volunteers and governors) will at all times establish and maintain a safe and stimulating environment where young people feel secure, are encouraged to talk to adults they can trust and are listened to. Through training, all staff (teaching and non-teaching) will be able to recognise the signs of abuse and understand their responsibilities when young people may be at risk of harm. Training of all staff (except the designated person) will be updated every three years. The College recognises the importance of attendance at all meetings called when there is a concern regarding the safeguarding of a student.

Please see our Safeguarding page for more information.

Annex to Safeguarding Policy - COVID-19

Operation Encompass

The College has been given the opportunity to take part in a project that will run jointly between schools/colleges and Devon and Cornwall Police.

Operation Encompass is the reporting to schools, prior to the start of the next college day, when a child or young person has been exposed to, or involved in, any domestic incident. 

Operation Encompass will ensure that a member of the college staff, known as a Key Adult, is trained to allow them to liaise with the police and to use the information that has been shared, in confidence, while ensuring that the college is able to make provision for possible difficulties experienced by young people, or their families, who have been involved in, or exposed to, a domestic abuse incident.

We are keen to offer the best support possible to all our students and we believe this will be extremely beneficial for all those involved. 

Staff recruitment

In line with the guidance ‘Safer Recruitment’, our Personnel Team has completed Safer Recruitment training. All staff, including volunteers, who have access to young people in the College, have been carefully selected and screened and all have had an enhanced Disclosure and Barring Service (DBS) check prior to commencing work. Details of all appointments and checks are held in a central record. Staff will be inducted into the College and training will be given with regard to child protection.

Work for Us section

Designated member of staff

The designated senior member of staff for all matters relating to child protection and safeguarding for Truro College is: Lisa Briscoe, Director of Student Experience. The designated member of staff for Penwith College is: Lucy Maggs, Director of Operations at Penwith. You can contact these members of staff by emailing

Our designated members of staff are fully trained and receive updated training every two years.

Designated governor

The College has a designated safeguarding governor, Linda Batchelor, who will act as the link person between the governing body and the designated officer.

Matrix accreditation

Truro and Penwith College has received matrix accreditation. This is the national quality standard for any organisation that delivers information, advice and guidance on learning and work.