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Customer Service Occupations

Job holders in this unit group perform a variety of customer service occupations.

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About this Career


Average salary

New workers start around £5,920.74. Normal pay is £16,982 per year. Highly experienced workers can earn up to £27,367.03.


Annual Openings

Job counts include both employed and self-employed persons in Cornwall, and do<br /> not distinguish between full and part-time jobs.

Daily Tasks

  • Informs customers of special promotions and new product launches.
  • Addresses customer complaints and problems.
  • Follows up clients to ensure their satisfaction with a product or service and to gain renewal of customer service agreements.
  • Makes reservations, books tickets, organises insurance policies on behalf of customers.
  • Discusses pricing processes with clients, agrees payment arrangements and handles customer accounts.
  • Receives enquiries from potential and existing clients, discusses requirements, and recommends products or services.

Our colleges

Truro College
College Road

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