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Customer Service Supervisors
Customer service supervisors oversee operations and directly supervise and coordinate the activities of a customer services team dealing with the responses, complaints or further requirements of purchasers and users of a product or service.
view coursesAbout this Career
£26,417
Average salary
New workers start around £14,497.40. Normal pay is £26,417 per year. Highly experienced workers can earn up to £41,827.67.
16
Annual Openings
Job counts include both employed and self-employed persons in Cornwall, and do<br /> not distinguish between full and part-time jobs.
Daily Tasks
- Discusses customer responses with managers with a view to improving the product or service provided and to resolve operational problems.
- Establishes and monitors work schedules to meet the organisation's requirements.
- Develops and plans training for their teams.
- Liaises with clients and handles more complicated or sensitive complaints and queries.
- Directly supervises and coordinates the activities of a help and advisory services to provide support for customers and users.
Skills Employers Are Looking For
The number of unique job postings in your area that have listed this skill in the last year.
Skills
Job postings
Monitoring
67
Active Listening
65
Speaking
65
Critical Thinking
64
Reading Comprehension
64
Learning Strategies
60
Active Learning
59
Writing
59
Mathematics
50
Science
15
