This qualification is primarily developed for learners who wish to run an MOT Vehicle Test Station (VTS), or who will have direct responsibility for MOT operations at the VTS in the future. It will therefore be of interest to those individuals wishing to set up an MOT testing Station, or who may already be an MOT Tester who wishes to advance their career further.
The content of this qualification has been designed to reflect the contents of the National Occupational Standards for MOT Managers. The content covered includes:
- Managing the legislative and compliance requirements of a VTS
- Dealing with customer service problems and complaints
- Developing and supervising staff within a test centre
- and test centre quality systems and audits.
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