Data usage and Privacy Policy
At Truro & Penwith College, we value your privacy and are committed to protecting your personal information. As part of our data management practices, we utilise Google Analytics through Google Tag Manager to collect and analyse data. This enables us to improve our services and enhance your experience.
The data we hold may have been collected when:
- You made an inquiry about a course.
- You subscribed to one or more of our newsletters or mailshots.
- You utilised our facilities, such as salons and restaurants.
Additionally, data is shared when you inquire, apply, or enroll for one of our courses. To learn more about how we handle your data in these cases, the College has implemented a comprehensive Data Protection Policy and Privacy Policy.
Rest assured, the data we collect will only be used for legitimate reasons, such as:
- Communicating important college notices.
- Delivering essential information related to your course.
- Sharing health and safety updates.
- Providing newsletters and relevant updates (if subscribed).
We will never request irrelevant data from you, ensuring that the information we seek is necessary and appropriate. Furthermore, we offer clear and straightforward instructions for signing up or removing your details from our promotional materials.
As your privacy is of utmost importance, we take all necessary measures to keep your data safe and secure. We will only share your information with third parties when there is a legal statutory requirement to do so.
Finally, we are committed to respecting your preferences and will never inundate you with unwanted content. Our aim is to maintain a respectful and relevant communication approach.
Should you have any concerns or require further information regarding our data usage and privacy practices, please do not hesitate to contact us by using the details at the bottom of this page. You can also view all of our contact details by clicking here.
our data team
We hold your data safely and securely. All our employees are DBS checked and have received additional safeguarding training.
The Data Protection Officer (DPO) for Truro is Jane Cashmore and the DPO for Penwith is Lucy Maggs. Both sites also have Data Processors with specific areas of responsibility.
data protection policies
Subscription information that you give us will be held for a maximum of three years, at the end of which we will contact you regarding renewal. Any other data retention is covered in our Data Archive Storage & Disposal Policy.
newsletters
Oncourse is our monthly college email newsletter, helping you to keep up to date with application deadlines, dates for your diary, new courses and College news.
Our university courses newsletter has monthly news, content and information for current Higher Education students, as well as those thinking of studying one of our degree courses.
Business Bytes is our business and apprenticeship newsletter for employers. Truro and Penwith College works in partnership with businesses across Cornwall to provide training, professional qualifications and Apprenticeships in a wide range of areas.
request to review your data by contacting:
Truro College:Â 01872 305000
Penwith College:Â 01736 335180
Central email address: Â publicity@truro-penwith.ac.uk
