Student Support

Support is available for all students needing general advice about facilities, discussing confidential issues, accessing hardship funds and applying for student finance, disability support and Disabled Student Allowance (DSA). Student Support Assistants can also help with applying to become a Student Representative or become a member of the University of Plymouth Students' Union (UPSU).

Learning Support

Students can book 1-1 study skills appointments in areas such as English, maths, statistics, referencing, examination techniques, assignment planning and writing, time management, self-checking strategies, individual learning strategies and computer support. Sessions are available both as an ongoing process and as drop-in sessions to help students to develop skills and encourage independent learning.

Library Support

All students will be given a library induction where the Library Access Coordinator will demonstrate how to search library catalogues and electronic resources; locate and retrieve library materials and scan and photocopy library resources.


Counselling services are available to all students to help with emotional and personal issues which can be explored in a safe and trusting environment with a counsellor. Appointments can be made through Student Services and can be beneficial to students having trouble adjusting to university life and making new friends, dealing with stress or family/relationship difficulties, depression and anxiety, feeling isolated, having suicidal thoughts or dealing with bereavement.

Mental Health Support

The College has full-time qualified Mental Health Advisers dedicated to offering students advice and support on mental health issues. Appointments can be made through Student Services to offer practical help and coping strategies.

Dyslexia Support

Students concerned about the possibility of having dyslexia can make an appointment with Students Services and may be offered to take a computerised screening test to identify the risk. Any difficulties can then be discussed, with appropriate support put in place to assist academic studies. Students may also be referred to a specialist assessor for a formal assessment.

Careers Guidance

Group sessions and individual careers appointments can be made to discuss options available and pathways towards future careers. Qualified Careers Advisors will offer impartial advice, supporting students with their personal career decisions, applications, testimonials and references. IT resources and literature are also available in the Learning Resource Centres to help students to make informed decisions, alongside access to the University of Plymouth's Careers and Employability Service and attendance to a variety of careers events.

Students will also have the opportunity to contribute to the College Careers Policy and delivery via evaluation and quality surveys, Academic Board and Student Representative meetings, and direct suggestions to staff.

College Charter

The College expects you to work hard, so you should have the right to expect a number of things from the College. The level of service that the College aims to achieve is set out in the College Charter,  obtainable from receptions at each campus.


The buildings at Truro and Penwith College are accessible to all students, with lifts in every building to allow anyone with limited mobility to access all College facilities.

Students at Truro and Penwith College

Equality of Opportunity

Committed to meeting its duties contained in the Equality Act 2010, the College aims to create a culture of inclusiveness and to challenge discrimination, taking positive action in order to remove barriers to the educational and personal progression of individual learners. The College is a diverse and thriving student community that will not tolerate unfair or unlawful discrimination.

The College's Single Equality Scheme and commitment to the Investors in Diversity standard demonstrates that the College will seek to remove any existing barriers to all staff, students, governors and visitors, irrespective of age, disability, gender reassignment, marriage or civil partnerships, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

Aiming to promote equality of opportunity, the College provides full and equal access to all students by encouraging and enabling all members of the College to build and contribute to a society that values cultural and social diversity. A focus on learner voice and involvement in instigating change reflects this commitment.

Extenuating Circumstances

HE Students on University of Plymouth HNC/HND/FdA/FdSc or BA/BSc courses can apply online for Extenuating Circumstances here. Please remember to log in using your Truro and Penwith College student login details. If you have any questions or queries please email

Contact Us

For any support enquiries, please contact us:
01872 267148