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It business analysts, architects and systems designers proviide advice on the effective utilisation of IT and design IT systems in order to meet the business objectives or to enhance the business effectiveness of the organisation.

Programmers and software development professionals design, develop, test, implement and maintain software systems on a range of platforms in order to meet the specifications and business objectives of the information system; they also design and develop specialist software e.g. for... Programmers and software development professionals design, develop, test, implement and maintain software systems on a range of platforms in order to meet the specifications and business objectives of the information system; they also design and develop specialist software e.g. for computer games. Read more

Job holders in this unit group advise on the formulation and implementation of policy in the public and private sectors, develop and implement substantial business, statistical and administrative systems, and perform a variety of functions.

IT operations technicians are responsible for the day-to-day running of IT systems and networks including the preparation of back-up systems, and for performing regular checks to ensure the smooth functioning of such systems.

IT user support technicians are responsible for providing technical support, advice and guidance for internal/external users of IT systems and applications, either directly or by telephone, e-mail or other network interaction.

Sales accounts and business development managers plan, organise and undertake market research to meet the requirements of an organisation’s marketing and sales policies.

Job holders in this unit group carry out a variety of finance-related administrative functions.