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Apprenticeship Standard: Business Administrator L3

This apprenticeship offers a unique opportunity to develop essential skills in IT, communication, and problem-solving, making you a valuable asset in any organisation.

WHY CHOOSE THIS COURSE?

This apprenticeship standard offers a comprehensive training programme designed to develop versatile administrative professionals. Apprentices will gain essential skills in IT, record management, communication, and problem-solving, applicable across various sectors including public, private, and charitable organisations. This apprenticeship focuses on enhancing efficiency and supporting organisational operations, with opportunities for career progression into management roles. Ideal for those looking to build a strong foundation in business administration, this programme ensures apprentices are well-equipped to contribute effectively to their workplace.

Apply for this course

Start date: 07/06/2025

Course code
APBUSI325T
Level
Level 3
Location
Truro College
Duration
1 year 9 months
Qualification
Apprenticeship

Start date: 13/10/2025

Course code
APBUSI325T
Level
Level 3
Location
Truro College
Duration
1 year 9 months
Qualification
Apprenticeship

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WHAT WILL I LEARN?

Knowledge This apprenticeship covers a broad range of knowledge essential for effective business administration. Apprentices will learn about organisational operations, business fundamentals, and the principles of project management. They will gain insights into business structures, financial processes, and the importance of maintaining accurate records. Additionally, the programme includes training in IT systems, data management, and effective communication strategies. This comprehensive knowledge base ensures apprentices are well-prepared to support and enhance business functions across various sectors.

Skills This apprenticeship equips apprentices with a versatile set of skills essential for effective business administration. They will become proficient in using multiple IT packages and systems, enabling them to manage data, create documents, and perform financial processes. Apprentices will develop strong recordkeeping abilities, ensuring accuracy and compliance with organisational procedures. Communication skills, both written and verbal, are honed to facilitate clear and professional interactions. Additionally, apprentices will learn to manage priorities, solve problems, and make decisions independently, preparing them for potential management responsibilities through mentoring or coaching others.

Behaviours This apprenticeship encourages professionalism, integrity, and a proactive attitude. Apprentices will demonstrate initiative, manage priorities, and focus on personal development. Effective communication and teamwork are essential, preparing apprentices to contribute efficiently and take on future management roles.

Typical Duties that an Apprentice will carry out in the workplace:

  • General administrative tasks: Filing, photocopying, and managing correspondence.
  • Booking appointments: Scheduling meetings and managing calendars.
  • Record maintenance: Keeping accurate records and data entry using software like Excel.
  • Communication: Sending emails and letters, handling incoming and outgoing post, and making phonecalls to clients and external parties.
  • Data management: Inputting and managing data in various IT systems and databases.

WHERE WILL IT TAKE ME?

The Business Administrator Level 3 Apprenticeship opens doors to a variety of career paths. Upon completion, you could progress to roles such as Office Manager, Administrative Coordinator, Human Resources Assistant, Marketing Assistant, or Customer Service Representative. This apprenticeship equips you with versatile skills and knowledge, making you a valuable asset in any organisation and providing a strong foundation for future management positions.

ASSESSMENT ARRANGEMENTS

The End-Point Assessment (EPA) is a crucial component of apprenticeship standards, designed to evaluate an apprentice’s knowledge, skills, and behaviours (KSBs) acquired during their training. The EPA typically includes a combination of practical assessments, professional discussions, and portfolio reviews, ensuring apprentices are fully prepared for their chosen career. This assessment is carried out independently by an End-Point Assessment Organisation (EPAO), ensuring impartiality and fairness. Employers play a key role in confirming readiness for the EPA, supporting apprentices throughout the process to achieve successful outcomes.

EPA (End Point Assessment) methods

  • Multiple Choice Knowledge Test
  • Project Presentation
  • Professional Discussion (Interview) underpinned by a Portfolio of Evidence

ENTRY REQUIREMENTS

Grade 3 GCSE (D) in English and Maths

Meet the staff, tour the campus and find out about life as a student at one of the best colleges in the country.

What you could earn

  • Financial Managers and Directors
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  • Financial Accounts Managers
  • Sales Accounts and Business Development Managers
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Potential Salary

£133,069

Entry Level Salary

£18,945

Average Salary

£53,617

Annual openings in Cornwall

98

Potential Salary

£76,622

Entry Level Salary

£20,083

Average Salary

£42,281

Annual openings in Cornwall

24

Potential Salary

£90,123

Entry Level Salary

£22,420

Average Salary

£44,890

Annual openings in Cornwall

4

Potential Salary

£61,180

Entry Level Salary

£18,656

Average Salary

£33,638

Annual openings in Cornwall

8

Potential Salary

£72,315

Entry Level Salary

£19,921

Average Salary

£36,019

Annual openings in Cornwall

20

Potential Salary

£93,074

Entry Level Salary

£26,821

Average Salary

£49,653

Annual openings in Cornwall

74

Potential Salary

£34,303

Entry Level Salary

£8,178

Average Salary

£21,935

Annual openings in Cornwall

4

Potential Salary

£67,411

Entry Level Salary

£17,037

Average Salary

£37,064

Annual openings in Cornwall

3

Truro College

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Truro College,
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Penwith College

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Penwith College,
St Clare Street, Penzance,
Cornwall, TR18 2SA
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STEM & Health Skills Centre

Tel: 01208 224455
Email: enquiry@truro-penwith.ac.uk

STEM & Health Skills Centre,
Ottery Building, Old Callywith Road, Bodmin, PL31 2GU
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University Centre

Tel: 01872 305750
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University Centre Truro & Penwith,
Fal Building, College Road, Truro, Cornwall, TR1 3XX
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Future Skills Institute

Tel: 01872 308000
Email: futureskills@truro-penwith.ac.uk

Truro & Penwith College,
College Road, Truro, Cornwall, TR1 3XX
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