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T Level Digital Support and Services

If you have an interest in networking and cyber security, then this T Level provides an inspiring curriculum that will offer you the academic knowledge and occupational competency required for a rewarding and exciting career in the digital sector.

Why Choose This Course?

This course is intended for students who want to progress to a career in the digital sector, with a focus on support services, whether that be digital infrastructure, network cabling or digital support. This course will ensure students have the knowledge and skills needed to progress into highly skilled employment, an Apprenticeship or higher-level study, including university. Lessons take place in specialist IT rooms with networked PCs. Your lecturers will be specialists in their field who will teach you through a variety of demonstrations, lectures and by helping you undertake a variety of practical tasks. You will have access to hardware and networking lab facilities for the practical parts of the course.

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Start date: 08/09/2025

Course code
TLDIGSS25T
Level
Level 3
Location
Truro College
Duration
2 years
Qualification
T Level

TOP COURSE HIGHLIGHTS

Small Classes

Experienced Tutors

Modern Equipment

Computing IT TC 0003

Work Placement

You will be required to undertake a minimum of 315 hours in a relevant work placement.

Computing IT TC 0001

Learn from sector experts

You will be taught by staff with extensive experience who will advance your knowledge and skills to meet the expectations of the IT industry.

Computing And IT 0005

Develop work-related skills

During your tutorial programme, you will also develop personal and work-related skills which will help prepare you for academic progression and full-time work.

WHAT WILL I LEARN?

The T Level Technical Qualification in Digital: Support Services has two mandatory components:

Core Component – This component covers the underpinning knowledge, concepts and skills that support threshold competence in the digital industry.

The core content focuses on students’ knowledge and understanding of contexts, concepts, theories, principles and core skills within the digital industry. The topics covered include: business context; business culture; fundamentals of data; digital analysis; digital environments; diversity and inclusion; digital learning and emerging technologies; legislations; project planning; security; testing; and the application of digital tools.

Occupational Specialist Component – This component covers the occupational specialist knowledge and skills required to demonstrate threshold competence for the specialism and it will be assessed by a skills-related project that synoptically assesses the Performance Outcome skills and associated underpinning knowledge. The topics covered include: Procedures and controls to maintain digital security; installing, configuring, testing, and supporting infrastructure; and discovering, evaluating and applying reliable sources of knowledge.

Industry Placement – Every student will undertake an industry placement with an employer focused on developing the practical and technical skills. Placements will be undertaken with a minimum of 315 hours.

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WHERE WILL IT TAKE ME?

Upon completion of this course, you will have the knowledge and skills needed to progress into highly skilled employment, an Apprenticeship or higher-level study, including university. Some individuals may wish to seek employment in the workplace as an IT professional/ IT apprentice. These job roles could include network engineer, cyber security professional, systems engineer, and computer systems analyst.

At the end of the Technical Qualification, students are expected to demonstrate threshold competence, which means that they have gained the core knowledge and skills related to support services and are well placed to develop full occupational competence with additional development and support once in employment in the digital sector.

Assessment Arrangements

Assessment is continuous throughout the course and consists of written tasks, presentations, demonstrations, and controlled assessments. You will also be required to sit external exams as part of the course requirements.

Year One – There are three assessments in the Core Components. Two written exams, one externally assessed project.

Year Two – The Occupational Specialist Component is a single synoptic assignment. This assessment consists of a number of activities grouped into four substantive tasks.

Entry Requirements

You must attend an interview where your experience and/or performance and attitude will be considered.  You will need to demonstrate your commitment to your two-year programme of study and have a passion to work in the digital sector.

Students are most likely to succeed if they have 5 GCSEs at grade 4. including Maths and English.

Information & Support

Working within the Student Services area, the Student Support team will see you on a one-to-one basis and offer advice and guidance on financial, personal, and emotional issues. A professional team of staff work together with your personal tutor to support you so that you can successfully complete your course and recognise pathways to progression after leaving College.

Awarding Body: NCFE

Meet the staff, tour the campus and find out about life as a student at one of the best colleges in the country.

What you could earn

  • IT Business Analysts, Architects and Systems Designers
  • IT User Support Technicians
  • IT Operations Technicians
  • Programmers and Software Development Professionals
  • Sales Accounts and Business Development Managers
  • Business, Research and Administrative Professionals
  • Financial Administrative Occupations
Potential Salary

£77,033

Entry Level Salary

£27,363

Average Salary

£46,660

Annual openings in Cornwall

25

Potential Salary

£49,984

Entry Level Salary

£21,367

Average Salary

£32,158

Annual openings in Cornwall

19

Potential Salary

£45,509

Entry Level Salary

£20,369

Average Salary

£29,279

Annual openings in Cornwall

12

Potential Salary

£85,401

Entry Level Salary

£28,922

Average Salary

£51,729

Annual openings in Cornwall

65

Potential Salary

£84,515

Entry Level Salary

£25,256

Average Salary

£47,483

Annual openings in Cornwall

73

Potential Salary

£83,036

Entry Level Salary

£28,880

Average Salary

£49,230

Annual openings in Cornwall

14

Potential Salary

£34,385

Entry Level Salary

£9,319

Average Salary

£21,269

Annual openings in Cornwall

37

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