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Glen’s Story

Glen undertook the ILM Level 5 award in Leadership and Management, and despite personal challenges, the support he received from the tutors enabled him to complete his training and apply his new skills in the workplace.

“I am now in the running for a promotion and a pay rise. I am now actually running a department and with the skills I have learned will be able to complete this role with confidence.”

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Employer: Kepak Food Group LTD

Job title: Training Coordinator

Course: ILM Level 5 Leadership and Management


Glen studied ILM Level 5 Leadership and Management, one of the Career and Professional Development courses offered through Truro and Penwith College’s Future Skills Institute, and is now in the running for a promotion and a pay rise as he works towards becoming a Group Training Manager.

Working as a Training Coordinator for Bodmin-based Kepak, a global meat company, Glen undertook the training to help him gain skills he could apply to his everyday role, with the hope to gain recognition of his strengths and apply for a promotion.

Glen describes some of the highlights of his training as: “Being understood and valued throughout the course, understanding that my management and leadership skill can fluctuate depending on the situations presented, learning from the tutors about their given leadership style and gaining knowledge from the wealth of experience from the course tutors.”

Despite personal circumstances meaning he had to take a break from his training, Glen praises the way the tutors handled his situation and allowed him the time he needed before returning to the course. Glen said: “I unfortunately needed a learning break as I had a bit of a personal crisis, the tutors were very understanding and granted me this time.”

Glen also explains that he had “full support” from the tutors with elements of the course he needed extra help with: “There were certain elements that I needed a little guidance on, the tutor was always on hand to help. I had the full support of the College and the tutor. This made me gain confidence that I was able to pass my qualification.”

Agreeing that the course has helped him within his workplace, Glen explains: “I can now look at effectiveness and efficiency with a different manner. I can look at cost savings and where improvements are to be made.

“I am now in the running for a promotion and a pay rise. I am now actually running a department and with the skills I have learned will be able to complete this role with confidence.”

Looking towards the future, Glen hopes his new knowledge will allow him to become a Group Training Manager and agrees the skills he has learned have already begun to get him; “noticed within the group, which fills me with hope.”

When asked why he would recommend studying a course through Truro and Penwith College’s Future Skills Institute, Glen was confident in his answer: “Because of my experience with Truro and Penwith College and the way I was granted learning leave. I would highly recommend Truro and Penwith, they have compassion and a full understanding that life sometimes gets in the way of learning. The support was second to none, the advice was outstanding. I would definitely use Truro and Penwith for my future learning.”

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