Michelle Brown

HR Learning and Development Manager at the Headland Hotel

Michelle Brown, HR Learning & Development Manager at the Headland Hotel, had used her Advanced Hospitality Apprenticeship to develop both personally and professionally in her career.

“The Apprenticeship provided me with a recognised qualification and more importantly, increased my confidence and understanding of managing and leading a team of over 20 staff.”

The Apprenticeship had allowed not only Michelle but also her colleagues to recognise her capability as a manager and the strengths she had in order to progress at the Headland Hotel.

Now a HR Learning & Development Manager at the hotel, Michelle holds up the Apprenticeship scheme at the Headland Hotel, encouraging and supporting others who have chosen to go down the same route in all different areas of the business.

“I wanted the flexibility of working while studying and so the Apprenticeship route was perfect for me, and with the opportunities it can bring, I would definitely recommend it to others!”