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This unit group includes those who head large enterprises and organisations. They plan, direct and co-ordinate, with directors and managers, the resources necessary for the various functions and specialist activities of these enterprises and organisations. The chief executives of hospitals... This unit group includes those who head large enterprises and organisations. They plan, direct and co-ordinate, with directors and managers, the resources necessary for the various functions and specialist activities of these enterprises and organisations. The chief executives of hospitals will be classified in this unit group. Senior officials in national government direct the operations of government departments. Senior officials in local government participate in the implementation of local government policies and ensure that legal, statutory and other provisions concerning the running of a local authority are observed. Senior officials of special interest organisations ensure that legal, statutory and other regulations concerning the running of trade associations, employers’ associations, learned societies, trades unions, charitable organisations and similar bodies are observed. Chief executives and senior officials also act as representatives of the organisations concerned for the purposes of high level consultation and negotiation. Read more

Elected representatives in national government formulate and ratify legislation and government policy, act as elected representatives in Parliament, European Parliament, Regional Parliaments or Assemblies, and as representatives of the government and its executive. Elected officers in local government act as... Elected representatives in national government formulate and ratify legislation and government policy, act as elected representatives in Parliament, European Parliament, Regional Parliaments or Assemblies, and as representatives of the government and its executive. Elected officers in local government act as representatives in the local authority and participate in the formulation, ratification and implementation of local government policies. Read more

Production managers and directors in manufacturing plan, organise, direct and co-ordinate the activities and resources necessary for production in manufacturing industries including the maintenance of engineering items, equipment and machinery.

Production managers and directors in construction direct and co-ordinate resources for the construction and maintenance of civil and structural engineering works including houses, flats, factories, roads and runways, bridges, tunnels and railway works, harbour, dock and marine works and water... Production managers and directors in construction direct and co-ordinate resources for the construction and maintenance of civil and structural engineering works including houses, flats, factories, roads and runways, bridges, tunnels and railway works, harbour, dock and marine works and water supply, drainage and sewage works. Read more

Production managers and directors in mining, energy and water supply plan, organise, direct and co-ordinate the activities and resources necessary for the extraction of minerals and other natural deposits and the production, storage and provision of gas, water and electricity... Production managers and directors in mining, energy and water supply plan, organise, direct and co-ordinate the activities and resources necessary for the extraction of minerals and other natural deposits and the production, storage and provision of gas, water and electricity supplies. Read more

Financial managers and directors plan, organise, direct and co-ordinate financial information and advise on company financial policy.

Marketing and sales directors plan, organise and direct market research and formulate and implement an organisation’s marketing and sales policies.

Purchasing managers and directors (not retail) plan, organise, direct and co-ordinate the purchasing functions of industrial, commercial, government organisations and public agencies to ensure cost-effectiveness.

Advertising and public relations directors plan, organise, direct and co-ordinate the advertising, public relations and public information activities of an organisation.

Human resource managers and directors plan, organise and direct the personnel, training and industrial relations policies of organisations, advise on resource allocation and utilisation problems, measure the effectiveness of an organisation’s systems, methods and procedures and advise on, plan and... Human resource managers and directors plan, organise and direct the personnel, training and industrial relations policies of organisations, advise on resource allocation and utilisation problems, measure the effectiveness of an organisation’s systems, methods and procedures and advise on, plan and implement procedures to improve utilisation of labour, equipment and materials. Read more

Job holders in this unit group plan, organise, direct and co-ordinate the work and resources necessary to provide and operate information technology and telecommunications services within an organisation.

Functional managers and directors in this unit group perform a variety of senior management tasks in respect of other specialist functions or fields of activity in organisations.

Financial institution managers and directors plan, organise, direct and co-ordinate the activities and resources of banks, building societies, insurance companies and post offices.

Managers and directors in transport and distribution plan, organise, direct and co-ordinate the activities and resources necessary for the safe, efficient and economic movement of passengers and freight by road, rail, sea and air transport.

Managers and directors in storage and warehousing plan, organise, direct and co-ordinate the activities and resources necessary for the safe and efficient receipt, storage and warehousing of goods and for the maintenance of stocks at an optimal level.

Officers in armed forces serve as commissioned officers in Her Majesty’s armed forces, foreign and Commonwealth armed forces; plan, direct, organise and administer military operations; and perform duties for which there is no civilian equivalent.

Senior police officers plan, organise, direct and co-ordinate the resources and activities of a specific geographical or functional area of generalised or specialised police work. Senior officers of the British Transport Police direct the specialised police service for the railway... Senior police officers plan, organise, direct and co-ordinate the resources and activities of a specific geographical or functional area of generalised or specialised police work. Senior officers of the British Transport Police direct the specialised police service for the railway network across Britain. Read more

Fire officers plan, organise, direct and co-ordinate the activities and resources of a specific physical or functional area of a statutory or private fire brigade/service and the resources necessary for the protection of property at fires within a salvage corps... Fire officers plan, organise, direct and co-ordinate the activities and resources of a specific physical or functional area of a statutory or private fire brigade/service and the resources necessary for the protection of property at fires within a salvage corps area. Ambulance officers plan, organise, direct and co-ordinate the resources necessary for the provision of ambulance services. Prison officers (principal officer and above) plan, organise, direct, and co-ordinate the activities and resources necessary for the running of a prison, remand or detention centre. Customs officers plan and direct the work of customs, excise and immigration staff in the monitoring and inspection of goods and persons crossing national borders. Read more

Managers and directors in this unit group plan, organise, direct and co-ordinate the resources and activities of health care providers and purchasers at both district and unit levels.

Social services managers and directors plan, organise, direct and co-ordinate the resources necessary to protect the welfare of certain groups within local authorities including children and young people, families under stress, people with disabilities, elderly people and people needing help... Social services managers and directors plan, organise, direct and co-ordinate the resources necessary to protect the welfare of certain groups within local authorities including children and young people, families under stress, people with disabilities, elderly people and people needing help as a result of illness. Read more

Retail and wholesale managers and directors plan, organise, direct and co-ordinate the operations of major retail and wholesale establishments in order to maximise business performance and meet financial goals.

Managers and proprietors in this unit group plan, organise and co-ordinate the activities and resources of farming establishments cultivating arable crops, fruits, trees and shrubs, and/or raising cattle, sheep, pigs and poultry. Managers and proprietors in horticulture oversee the production... Managers and proprietors in this unit group plan, organise and co-ordinate the activities and resources of farming establishments cultivating arable crops, fruits, trees and shrubs, and/or raising cattle, sheep, pigs and poultry. Managers and proprietors in horticulture oversee the production of plants for wholesale and/or retail. Read more

Managers and proprietors in this unit group plan, organise and co-ordinate the activities and resources of forestry, fishing, animal husbandry and related operations and establishments.

Job holders in this unit group plan, organise, direct and co-ordinate the activities and resources of hotels, hostels, lodging homes, holiday camps, holiday flats and chalets, and organise the domestic, catering, and entertainment facilities on passenger ships.

Restaurant and catering establishment managers and proprietors plan, direct and co-ordinate the catering services of restaurants, hotels and large-scale catering services within other organisations.

Publicans and managers of licensed premises organise, direct and co-ordinate the activities and resources of public houses (non-residential and residential) and bar and catering facilities at non-residential clubs.

Leisure and sports managers organise, direct and co-ordinate the activities and resources required for the provision of sporting, artistic, theatrical and other recreational and amenity services.

Travel agency managers and proprietors plan, organise, direct and co-ordinate the resources and activities of travel agencies and booking offices.

Healthcare practice managers plan, organise, direct and co-ordinate the work and resources of medical, dental and other types of healthcare practice, including veterinary practices.

Managers and proprietors in this group plan, organise, direct and co-ordinate the resources necessary in the provision and running of residential and day care establishments and domiciliary care services for persons who require specialised care and/or supervision.

Job holders within this unit group manage shopping centres, residential areas and private estates, and arrange for the sale, purchase, rental and leasing of property on behalf of clients and employers.

Garage managers and proprietors plan, organise, direct and co-ordinate the day-to-day running of garages and specialist vehicle maintenance and repair establishments.

Job holders in this unit group plan, organise, direct and co-ordinate the activities and resources of hairdressing salons, beauty treatment and similar establishments.

Shopkeepers and proprietors in this unit group co-ordinate, direct and undertake the activities in the running of small, independent retail and wholesale establishments.

Waste disposal and environmental services managers plan, organise, direct and co-ordinate the operations and development of waste disposal and related environmental services facilities within private firms or public authorities.

Job holders in this unit group perform a variety of managerial tasks in other service industries.

Chemical scientists analyse and research physical aspects of chemical structure and change within substances and develop chemical techniques used in the manufacture or modification of natural substances and processed products.

Biological scientists and biochemists examine and investigate the morphology, structure, chemistry and physical characteristics of living organisms, including their inter-relationships, environments and diseases.

Physical scientists study relationships between matter, energy and other physical phenomena, the nature, composition and structure of the Earth and other planetary bodies and forecast weather conditions and electrical, magnetic, seismic and thermal activity.

Social and humanities scientists study and analyse human behaviour and the origin, structure and characteristics of language; undertake research in areas such as sociology, economics, politics, archaeology, history, philosophy, literature, the arts; organise the collection of qualitative and quantitative information,... Social and humanities scientists study and analyse human behaviour and the origin, structure and characteristics of language; undertake research in areas such as sociology, economics, politics, archaeology, history, philosophy, literature, the arts; organise the collection of qualitative and quantitative information, and perform subsequent analyses. Read more

Jobholders in this unit group perform a variety of scientific research and related activities.

Civil engineers undertake research and design, direct construction and manage the operation and maintenance of civil and mining engineering structures.

Mechanical engineers undertake research and design, direct the manufacture and manage the operation and maintenance of engines, machines, aircraft, vehicle and ships’ structures, building services and other mechanical items.

Electrical engineers undertake research and design, direct construction and manage the operation and maintenance of electrical equipment, power stations, building control systems and other electrical products and systems.

Electronics engineers undertake research and design, direct construction and manage the operation and maintenance of electronic motors, communications systems, microwave systems, and other electronic equipment.

Design and development engineers conceive engineering designs from product ideas or requirements in mechanical, electrical and electronic engineering.

Production and process engineers advise on and direct technical aspects of production programmes to ensure cost-effectiveness and efficiency. This unit group incorporates: planning and quality control engineers who plan production schedules, work sequences, and manufacturing and processing procedures to ensure... Production and process engineers advise on and direct technical aspects of production programmes to ensure cost-effectiveness and efficiency. This unit group incorporates: planning and quality control engineers who plan production schedules, work sequences, and manufacturing and processing procedures to ensure accuracy, quality and reliability; and chemical engineers who undertake research on commercial scale chemical processes and processed products, design and provide specifications and direct the construction, operation, maintenance and repair of chemical plants and control systems. Read more

Workers in this unit group perform a variety of professional engineering functions.

IT specialist managers plan, organise, manage and coordinate the provision of specialist IT services and functions in an organisation.

Jobholders in this unit group manage, coordinate and technically supervise specific IT projects and programmes of a discrete duration and/or budget.

Workers in this unit group provide advice on the effective utilisation of IT and design IT systems in order to meet the business objectives or to enhance the business effectiveness of the organisation.

Programmers and software development professionals design, develop, test, implement and maintain software systems in order to meet the specifications and business objectives of the information system; they also design and develop specialist software e.g. for computer games.

Jobholders in this unit group design, develop and maintain websites to meet a client’s specified requirements.

Job holders in this unit group perform a variety of tasks.

Conservation professionals are responsible for ensuring that landscapes, habitats and species are protected and enhanced via appropriate management and conservation. They promote public understanding and awareness of the natural environment and help to develop and implement appropriate policies to achieve... Conservation professionals are responsible for ensuring that landscapes, habitats and species are protected and enhanced via appropriate management and conservation. They promote public understanding and awareness of the natural environment and help to develop and implement appropriate policies to achieve these objectives. Read more

Jobholders in this unit group investigate, address, and advise on a variety of terrestrial and marine environment and resource management issues, including the development and implementation of environmental policies and remedies that address the impacts of human activities and industrial... Jobholders in this unit group investigate, address, and advise on a variety of terrestrial and marine environment and resource management issues, including the development and implementation of environmental policies and remedies that address the impacts of human activities and industrial processes on the environment. Read more

Managers in this unit group plan, organise, co-ordinate and manage resources to undertake the systematic investigation necessary for the development of new, or to enhance the performance of existing, products and services.

Medical practitioners diagnose mental and physical injuries, disorders and diseases, prescribe and give treatment, recommend preventative action, and conduct medical education and research activities. They may specialise in particular areas of modern medicine or work in general practice and, where... Medical practitioners diagnose mental and physical injuries, disorders and diseases, prescribe and give treatment, recommend preventative action, and conduct medical education and research activities. They may specialise in particular areas of modern medicine or work in general practice and, where necessary, refer the patient to a specialist. Read more

Psychologists research, study and assess emotional, cognitive and behavioural processes and abnormalities in human beings and animals and how these are affected by genetic, physical and social factors.

Pharmacists dispense drugs and medicaments in hospitals and pharmacies and advise on and participate in the development and testing of new drugs, compounds and therapies. They counsel on the proper use and adverse effects of drugs and medicines.

Ophthalmic opticians test patients’ vision, diagnose defects and disorders and prescribe glasses or contact lenses as required.

Dental practitioners diagnose dental and oral diseases, injuries and disorders, prescribe and administer treatment, recommend preventative action and, where necessary, refer the patient to a specialist.

Veterinarians diagnose and treat animal injuries, diseases and disorders, and advise on preventative action. They may work in practices, specialising according to their location in either a rural or urban area, or in the public sector or associated industries such... Veterinarians diagnose and treat animal injuries, diseases and disorders, and advise on preventative action. They may work in practices, specialising according to their location in either a rural or urban area, or in the public sector or associated industries such as pharmaceuticals, food production or drug regulation. Read more

Medical (diagnostic) radiographers operate x-ray machines, ultrasound, magnetic resonance imaging and other imaging devices for diagnostic and therapeutic purposes, assist in the diagnosis of injuries and diseases and are involved in intervention procedures such as the removal of kidney stones.... Medical (diagnostic) radiographers operate x-ray machines, ultrasound, magnetic resonance imaging and other imaging devices for diagnostic and therapeutic purposes, assist in the diagnosis of injuries and diseases and are involved in intervention procedures such as the removal of kidney stones. They operate under the supervision of senior staff. Therapeutic radiographers specialise in the planning and administration of radiotherapy treatment for patients with cancer. Read more

Podiatrists (formerly known as chiropodists) diagnose and treat ailments and abnormalities of the human foot and lower limb, deal with minor infections, injuries and deformities, and conditions resulting from other major health disorders such as diabetes.

Job holders in this unit group perform a variety of other health-related professional occupations.

Physiotherapists plan and apply massage, promote and encourage movement and exercise, use hydrotherapy, electro-therapy and other technological equipment in the treatment of a wide range of injuries, diseases and disabilities in order to assist rehabilitation by developing and restoring body... Physiotherapists plan and apply massage, promote and encourage movement and exercise, use hydrotherapy, electro-therapy and other technological equipment in the treatment of a wide range of injuries, diseases and disabilities in order to assist rehabilitation by developing and restoring body systems. Read more

Occupational therapists work with people who have a physical or learning disability or mental illness, actively engaging them in purposeful activities in order to maximise self-confidence, independent functioning and well-being.

Speech and language therapists are responsible for the assessment, diagnosis and treatment of speech, language, fluency and voice disorders caused by disability, injury or illness.

Job holders in this unit group plan and apply physical and therapeutic treatments and activities to assist recovery from physical and mental illness and to minimise the effects of disabilities.

Nurses provide general and/or specialised nursing care for the sick, injured and others in need of such care, assist medical doctors with their tasks and work with other healthcare professionals and within teams of healthcare workers. They advise on and... Nurses provide general and/or specialised nursing care for the sick, injured and others in need of such care, assist medical doctors with their tasks and work with other healthcare professionals and within teams of healthcare workers. They advise on and teach nursing practice. Read more

Midwives deliver, or assist in the delivery of babies, provide antenatal and postnatal care and advise parents on baby care. They work with other healthcare professionals, and advise on and teach midwifery practice.

Higher education teaching professionals deliver lectures and teach students to at least first degree level, undertake research and write journal articles and books in their chosen field of study.

Further education teaching professionals supervise and teach trade, technical, commercial, adult education, secondary and post-secondary courses to students beyond minimum school leaving age.

Secondary (and middle school deemed secondary) education teaching professionals plan, organise and provide instruction in one or more subjects, including physical education and diversionary activities, within a prescribed curriculum in a secondary or secondary/ middle school.

Primary (and middle school deemed primary) and nursery education teaching professionals plan, organise and provide instruction to children at all levels up to the age of entry into secondary education.

Special needs education teaching professionals organise and provide instruction at a variety of different levels to children who have emotional, behavioural or learning difficulties or physical disabilities. These professionals may also work with exceptionally gifted pupils.

Job holders in this unit group plan, organise, direct and co-ordinate the administration, support systems and activities that facilitate the effective running of a university, college or other educational establishment.

Education advisers and school inspectors plan, organise and direct the educational activities and resources in a local authority education area, and undertake inspections of schools and other training establishments excluding universities.

Job holders in this unit group perform a variety of other education and teaching occupations.

Job holders in this unit group prepare and conduct court cases on behalf of clients, preside over judicial proceedings, and pronounce judgements within a variety of court settings and tribunals.

Solicitors advise and act on behalf of individuals, organisations, businesses and government departments in legal matters.

Job holders in this unit group perform a variety of other professional legal occupations.

Jobholders in this unit group provide accounting and auditing services, advise clients on financial matters, collect and analyse financial information and perform other accounting duties required by management for the planning and control of an establishment’s income and expenditure.

Jobholders in this unit group advise industrial, commercial and other establishments on a variety of management and business-related matters to assist in the formulation of financial and business policies in order to maximise growth or improve business performance.

Job holders in this unit group manage and oversee major projects across all sectors of modern industry, commerce and the public sector, in areas such as e-commerce, business analysis, finance, product development, marketing, human resources.

Jobholders in this unit group apply theoretical principles and practical techniques to assess risk and formulate probabilistic outcomes in order to inform economic and business policy, and to analyse and interpret data used to assist in the formulation of financial,... Jobholders in this unit group apply theoretical principles and practical techniques to assess risk and formulate probabilistic outcomes in order to inform economic and business policy, and to analyse and interpret data used to assist in the formulation of financial, business and economic policies in order to maximise growth or improve business performance. Read more

Business and related research professionals carry out a variety of research activities for the broadcast and print media, for the police and armed forces intelligence services, for national security agencies and in other non-scientific areas.

Workers in this unit group advise on the formulation and implementation of policy in the public and private sectors, develop and implement substantial business, statistical and administrative systems, and perform a variety of functions.

Architects plan and design the construction and development of buildings and land areas with regard to functional and aesthetic requirements.

Town planning officers direct or undertake the planning of the layout and the co-ordination of plans for the development of urban and rural areas.

Quantity surveyors advise on financial and contractual matters relating to, and prepare bills of quantities for, construction projects and provide other support functions concerning the financing and materials required for building projects.

Chartered surveyors conduct surveys related to the measurement, management, valuation and development of land, natural resources, buildings, other types of property, and infrastructure such as harbours, roads and railway lines.

Chartered architectural technologists provide architectural design services, negotiate construction projects and manage the development of projects from conception to completion.

Job holders in this unit group manage and oversee major construction and civil engineering projects and major building contracts for quality of work, safety, timeliness and completion within budget; forecast travel patterns and develop strategies for managing the impact of... Job holders in this unit group manage and oversee major construction and civil engineering projects and major building contracts for quality of work, safety, timeliness and completion within budget; forecast travel patterns and develop strategies for managing the impact of traffic-related demand. Read more

Social workers provide information, advice and support to those who are socially excluded or are experiencing crisis; they protect the welfare of vulnerable groups including children, young people, people with disabilities, elderly people and people who are mentally or physically... Social workers provide information, advice and support to those who are socially excluded or are experiencing crisis; they protect the welfare of vulnerable groups including children, young people, people with disabilities, elderly people and people who are mentally or physically ill, and they may specialise in specific areas of work. Read more

Probation officers work to rehabilitate offenders. They supervise, counsel and help them before trial, during any prison or community sentence and on release from prison.

Members of the clergy provide spiritual motivation and guidance, conduct worship according to the form of service of a particular faith/denomination and perform related functions associated with religious beliefs and practices.

Workers in this unit group perform a variety of welfare-related professional occupations.

Librarians appraise, obtain, index, collate and make available library acquisitions and organise and control other library services.

Archivists and curators collect, appraise and preserve collections of recorded and other material of historical interest.

Quality control and planning engineers plan production schedules, work sequences, and manufacturing and processing procedures to ensure accuracy, quality and reliability.

Jobholders in this unit group plan, organise, co-ordinate and direct the effective measurement monitoring and reporting on the qualitative and regulatory aspects of a specified tangible (industrial production) or non-tangible (service provision) output.

Jobholders in this unit group use specialist technical skills and knowledge to protect people from health risks associated with the environment in which they live and work. They maintain and safeguard standards, including taking legal action to enforce relevant legislation... Jobholders in this unit group use specialist technical skills and knowledge to protect people from health risks associated with the environment in which they live and work. They maintain and safeguard standards, including taking legal action to enforce relevant legislation with regard to public health policy. Read more

Jobholders in this unit group investigate and write up stories and features for broadcasting and for newspapers, magazines and other periodicals, evaluate and manage their style and content and oversee the editorial direction of these types of output and publication.

Public relations professionals plan, organise and co-ordinate the activities that promote the image and understanding of an organisation and its products or services to consumers, businesses, members of the public and other specified audiences.

Advertising accounts managers and creative directors plan, design, organise and direct the advertising activities of an organisation.

Laboratory technicians carry out routine laboratory tests and checks, and perform a variety of technical support functions requiring the application of established or prescribed procedures and techniques to assist scientists with their research, development, analysis and testing, and to verify... Laboratory technicians carry out routine laboratory tests and checks, and perform a variety of technical support functions requiring the application of established or prescribed procedures and techniques to assist scientists with their research, development, analysis and testing, and to verify the physical, chemical and other characteristics of materials and products. Read more

Electrical and electronics technicians perform a variety of miscellaneous technical support functions to assist with the design, development, installation, operation and maintenance of electrical and electronic systems.

Engineering technicians perform a variety of technical support functions to assist engineers with the design, development, operation, installation and maintenance of engineering systems and constructions.

Building and civil engineering technicians perform a variety of technical support functions to assist civil and building engineers.

Quality assurance technicians perform a variety of technical inspections and testing and monitoring tasks to detect processing, manufacturing and other defects.

Job holders in this unit group perform a variety of technical support functions to assist production, process and planning engineers with production programmes and schedules and with manufacturing and processing procedures in order to ensure accuracy, cost-effectiveness and efficiency.

Job holders in this unit group perform a variety of technical support functions.

Architectural and town planning technicians perform a variety of technical support functions to assist architects and planners with the design of buildings and the layout of urban and rural areas.

Draughtspersons prepare technical drawings, plans, maps, charts and similar items.

IT operations technicians are responsible for the day-to-day running of IT systems and networks including the preparation of back-up systems, and for performing regular checks to ensure the smooth functioning of such systems.

IT user support technicians are responsible for providing technical support, advice and guidance for internal/external users of IT systems and applications, either directly or by telephone, e-mail or other network interaction.

Paramedics provide first aid and life support treatment in emergency situations and transport sick and injured people who require skilled treatment.

Dispensing opticians supply, fit and service spectacles, contact lenses and other optical aids in accordance with a prescription from an ophthalmologist or optometrist.

Pharmaceutical technicians work in hospitals or in the community and assist pharmacists in the preparation and dispensing of drugs and medicines.

Medical and dental technicians operate, calibrate and maintain cardiographic and encephalographic testing equipment, assist in the conduct of post mortems, give simple dental treatments, fit artificial limbs and hearing aids, and undertake a wide range of related medical and dental... Medical and dental technicians operate, calibrate and maintain cardiographic and encephalographic testing equipment, assist in the conduct of post mortems, give simple dental treatments, fit artificial limbs and hearing aids, and undertake a wide range of related medical and dental tasks. Read more

Job holders in this unit group carry out a variety of technical and complementary support functions.

Youth and community workers provide support to individuals or groups of individuals through a range of activities or services that aim to encourage participation in social and community life and promote personal and social development

Child and early years officers work with babies and with children up to 14 years of age (or 16 for those with special needs), providing support, help and advice to individuals or within a family context.

Housing officers assess and address housing needs of particular localities and individuals and oversee the day-to-day management of rented properties belonging to local authorities or housing associations.

Jobholders in this unit group provide counselling services to clients with a wide variety of problems by means of assisting them to reach their own resolutions to the difficulties they face. Counsellors may specialise in a particular area or client... Jobholders in this unit group provide counselling services to clients with a wide variety of problems by means of assisting them to reach their own resolutions to the difficulties they face. Counsellors may specialise in a particular area or client group or address a wide range of issues. Read more

Workers in this unit group provide pastoral care relating to religious denominations, and a variety of welfare-related services including advice on benefits, health, disability and residential care.

Those holding jobs in this unit group are full-time members of the armed forces of the UK, the Commonwealth and other foreign countries and perform military duties for which there is no civilian equivalent.

Police officers (Sergeant and below) co-ordinate and undertake the investigation of crimes, patrol public areas, arrest offenders and suspects and enforce law and order. Officers of the British Transport Police operate within the specialised police service for the railway network... Police officers (Sergeant and below) co-ordinate and undertake the investigation of crimes, patrol public areas, arrest offenders and suspects and enforce law and order. Officers of the British Transport Police operate within the specialised police service for the railway network across Britain. Read more

Workers in this unit group co-ordinate and participate in fire fighting activities, provide emergency services in the event of accidents or bomb alerts, and advise on fire prevention.

Prison service officers (below Principal Officer) direct, co-ordinate and participate in guarding inmates and maintaining discipline in prisons and other detention centres.

Police Community Support Officers (PCSOs) support the local police force by patrolling the streets to provide a visible and reassuring presence and to tackle a range of crime and disorder problems. PCSOs are also attached to the British Transport Police... Police Community Support Officers (PCSOs) support the local police force by patrolling the streets to provide a visible and reassuring presence and to tackle a range of crime and disorder problems. PCSOs are also attached to the British Transport Police who operate the specialised police service for the railway network across Britain. Read more

Workers in this unit group inspect goods to ensure compliance with regulations concerning payment of duty, establish that persons entering and leaving the UK have necessary authorisation for crossing national borders, monitor maritime conditions, undertake search and rescue operations, plan... Workers in this unit group inspect goods to ensure compliance with regulations concerning payment of duty, establish that persons entering and leaving the UK have necessary authorisation for crossing national borders, monitor maritime conditions, undertake search and rescue operations, plan and coordinate services of private detection agencies and security measures for individuals, establishments or organisations, and perform other security and protective service occupations. Read more

Artists create artistic works using appropriate techniques, materials and media; design artwork and illustrations; and restore damaged pieces of art.

Job holders in this unit group write, edit and evaluate literary material for publication excluding material for newspapers, magazines and other periodicals but including scripts and narrative for film, TV, radio and computer games and animations; and translate spoken and... Job holders in this unit group write, edit and evaluate literary material for publication excluding material for newspapers, magazines and other periodicals but including scripts and narrative for film, TV, radio and computer games and animations; and translate spoken and written statements into different languages. Read more

Actors, entertainers and presenters sing, portray roles in dramatic productions, perform comedy routines, gymnastic feats and tricks of illusion, train animals to perform and perform with them, and introduce and present radio and television programmes.

Dancers and choreographers devise, direct, rehearse and perform classical and contemporary dance routines.

Musicians write, arrange, orchestrate, conduct and perform musical compositions.

Arts officers, producers and directors assume creative, financial and organisational responsibilities in the production and direction of television and radio programmes, films, stage presentations, content for other media, and the promotion and exhibition of other creative activities.

Workers in this unit group operate and assist with still, cine and television cameras and operate other equipment to record, manipulate and project sound and vision for entertainment, cultural, commercial and industrial purposes.

Graphic designers use illustrative, sound, visual and multimedia techniques to convey a message for information, entertainment, advertising, promotion or publicity purposes, and create special visual effects and animations for computer games, film, interactive and other media.

Product, clothing and related designers plan, direct and undertake the creation of designs for new industrial and commercial products, clothing and related fashion accessories, costumes and wigs, and for building interiors and stage sets.

Professional sportsmen and women train and compete, either individually or as part of a team, in their chosen sport for financial gain.

Sports coaches, instructors and officials work with amateur and professional sportsmen and women to enhance performance, encourage greater participation in sport, supervise recreational activities such as canoeing and mountaineering, and organise and officiate at sporting events according to established rules.

Fitness instructors deliver training in a range of fitness activities, including weight training, yoga, pilates, personal training and other forms of exercise at private health and fitness centres, local authority run sports and leisure centres, other public and community establishments,... Fitness instructors deliver training in a range of fitness activities, including weight training, yoga, pilates, personal training and other forms of exercise at private health and fitness centres, local authority run sports and leisure centres, other public and community establishments, and in private homes. Read more

Air traffic controllers prepare flight plans, authorise flight departures and arrivals and maintain radio, radar and/or visual contact with aircraft to ensure the safe movement of air traffic.

Aircraft flight deck officers check, regulate, adjust and test engines and other equipment prior to take-off, navigate and pilot aircraft and give flying lessons.

Ship and hovercraft officers command and navigate ships and other craft, co-ordinate the activities of officers and deck and engine room ratings, operate and maintain communications equipment on board ship and undertake minor repairs to engines, boilers and other mechanical... Ship and hovercraft officers command and navigate ships and other craft, co-ordinate the activities of officers and deck and engine room ratings, operate and maintain communications equipment on board ship and undertake minor repairs to engines, boilers and other mechanical and electrical equipment. Read more

Legal associate professionals provide administrative support for legal professionals, and investigate and make recommendations on legal matters that do not fall within the province of a normal court of law.

Estimators, valuers and assessors plan and undertake the calculation of probable costs of civil, mechanical, electrical, electronic and other projects, estimate the value of property and chattels, and investigate insurance claims to assess their validity and to assign liability.

Brokers deal in commodities, stocks, shares and foreign exchange on behalf of clients or on own account, broker insurance and reinsurance, and buy and sell shipping and freight space.

Insurance underwriters identify and measure the risks associated with an activity, determine whether this risk is insurable and issue insurance polices which provide financial compensation in the event of loss.

Job holders in this unit group advise customers, who may be individuals, companies or specialist groups, on the purchase of investments, insurance, mortgages, pensions and other financial services and products.

Taxation experts advise on tax matters and assess tax liabilities.

Importers and exporters buy commodities from overseas for the home market and sell home-produced commodities to overseas markets.

Financial and accounting technicians work alongside accountants and other financial professionals in managing the financial affairs of organisations.

Job holders in this unit group manage client accounts or departments within financial institutions (such as banks and insurance companies) or manage a variety of financial accounts within other organisations.

Job holders in this unit group advise on the effectiveness of an organisation’s procedures, systems and methods and perform other business and related functions.

Buyers and procurement officers organise and undertake the buying of raw materials, equipment and merchandise from manufacturers, importers, wholesalers and other sources for wholesale distribution, resale or for own internal use.

Business sales executives provide advice to existing and potential customers, and receive orders for specialist machinery, equipment, materials and other products or services that require technical knowledge.

Marketing associate professionals assist in the development and implementation of projects which aim to elicit the preferences and requirements of consumers, businesses and other specified target groups so that suppliers may meet these needs.

Estate agents and auctioneers arrange for the valuation, sale, purchase, rental and leasing of property on behalf of clients.

Sales accounts and business development managers plan, organise and undertake market research to meet the requirements of an organisation’s marketing and sales policies.

Job holders in this unit group manage, organise and coordinate business conferences, exhibitions and similar events.

Conservation and environmental associate professionals are responsible for the day-to-day running and management of areas of the countryside and the wider environment in a way that reconciles the interests of conservation, land owners and the public. They carry out practical... Conservation and environmental associate professionals are responsible for the day-to-day running and management of areas of the countryside and the wider environment in a way that reconciles the interests of conservation, land owners and the public. They carry out practical conservation activities and assist in promoting awareness of the natural environment. Read more

Public services associate professionals supervise, manage and undertake general administrative work in national and local government departments, organise the activities of local offices of national government departments, and promote the image and understanding of an organisation and its products and... Public services associate professionals supervise, manage and undertake general administrative work in national and local government departments, organise the activities of local offices of national government departments, and promote the image and understanding of an organisation and its products and services to consumers and other specified audiences. Read more

Human resources and industrial relations officers conduct research and advise on recruitment, training, staff appraisal and industrial relations policies and assist specialist managers with negotiations on behalf of a commercial enterprise, trade union or other organisation.

Vocational and industrial trainers provide instruction in manual, manipulative and other vocational skills and advise on, plan and organise vocational instruction within industrial, commercial and other establishments.

Job holders in this unit group give advice on careers or occupations, training courses and related matters, direct school leavers and other job seekers into employment and assess their progress.

Inspectors of standards and regulations undertake investigations and inspections to verify and ensure compliance with acts, regulations and other requirements in respect of: buildings; weights, measures and trade descriptions; the installation and safety of electrical, gas and water supplies and... Inspectors of standards and regulations undertake investigations and inspections to verify and ensure compliance with acts, regulations and other requirements in respect of: buildings; weights, measures and trade descriptions; the installation and safety of electrical, gas and water supplies and equipment; marine pollution, ships’ structures, equipment and accommodation; the treatment of animals; the operation of commercial vehicles; the welfare, health and safety in factories and all work sites subject to the provisions in the Factory Acts. Read more

Health and safety officers counsel employees to ensure and promote health and safety in the workplace and co-ordinate accident prevention and health and safety measures within an establishment or organisation.

Job holders in this unit group undertake a variety of administrative and clerical duties in national government departments, and in local offices of national government departments.

Job holders in this unit group undertake a variety of administrative and clerical duties in local government offices and departments.

Officers of non-governmental organisations perform a variety of administrative and clerical tasks in the running of trade associations, employers’ associations, learned societies, trade unions, charitable organisations and similar bodies.

Credit controllers perform financial, administrative and other tasks in relation to credit control and debt collection.

Book-keepers, payroll managers and wages clerks maintain and balance records of financial transactions, oversee the operation of payroll functions and calculate hours worked, wages due and other relevant contributions and deductions.

Bank and post office clerks deal with the payment and receipt of money, cheques and other routine financial transactions and open and close accounts. They advise upon financial products and services offered by banks, building societies and post offices.

Finance officers oversee book-keeping, general accounting and other financial and related clerical functions mainly within local government and a variety of public sector organisations.

Job holders in this unit group carry out a variety of finance-related administrative functions.

Records clerks and assistants maintain and update electronic and/or hard copy documents, correspondence and other records, and organise their storage.

Pensions and insurance clerks and assistants provide general clerical support to senior colleagues and perform specialist clerical tasks in relation to the administration of pensions and insurance policies.

Stock control clerks and assistants receive orders from customers, prepare requisitions or despatch documents for ordered goods, maintain and update records, files and other correspondence in relation to the storage and despatch of goods.

Workers in this unit group perform various clerical functions relating to the transport and distribution of goods and freight.

Library clerks and assistants classify, sort and file publications, documents, audio-visual and computerised material in libraries and offices.

Job holders in this unit group provide administrative support for the human resources (HR) operations within organisations.

Sales administrators provide support to the process of selling equipment, materials and other products or services.

Job holders in this unit group are responsible for recording, filing and disseminating information for a business, organisation or individual.

Office managers plan, organise and co-ordinate the activities and resources of offices within commercial, industrial and other non-governmental organisations and public agencies. (National and local government office managers are classified to unit group 3561: Public services associate professionals.)

Office supervisors oversee operations and directly supervise and coordinate the activities of those carrying out general administrative and clerical work and performing specialist administrative and clerical duties in relation to finance, records, sales and other services to a variety of... Office supervisors oversee operations and directly supervise and coordinate the activities of those carrying out general administrative and clerical work and performing specialist administrative and clerical duties in relation to finance, records, sales and other services to a variety of commercial, industrial and other non-governmental organisations and public agencies. Read more

Medical secretaries deal with correspondence, make appointments and handle patients’ queries; file and maintain medical and other records; transcribe notes and dictation; and perform other clerical tasks in hospitals/surgeries and other medical establishments.

Legal secretaries file and maintain legal and other records, transcribe notes and dictation into typewritten form and perform other routine clerical tasks in legal practices.

School secretaries provide administrative support in schools by keeping and maintaining school records and performing a range of routine clerical tasks within the school.

Company secretaries (excluding qualified chartered secretaries) file and maintain company records, translate notes and dictation into typewritten form and perform other clerical tasks within commercial organisations.

Personal assistants and other secretaries provide administrative and secretarial support to individuals, departmental or management teams within organisations.

Receptionists receive and direct telephone calls and visitors to commercial, government and other establishments.

Job holders in this unit group type letters, memos, reports and other documents from draft, handwritten or dictated matter, using appropriate software packages.

Farmers and related occupations cultivate arable crops, fruits and trees, and raise cattle, sheep, pigs, poultry and other livestock for consumption.

Horticultural trades workers intensively cultivate vegetables, plants, fruit, shrubs, trees and flowers in greenhouses, market gardens, nurseries and orchards.

Gardeners and landscape gardeners cultivate flowers, trees, shrubs and other plants in public and private gardens, construct features to improve the appearance of existing terrain, and cut and lay turf.

Groundsmen and greenkeepers cut and lay turf and maintain areas for golf courses and other sports grounds.

Job holders in this unit group perform a variety of agricultural and fishing tasks.

Smiths and forge workers operate or direct the operation of power hammers and presses to shape heated metal to requirements and to make and repair a variety of metal articles by heating, hammering and bending.

Moulders, core makers and die casters make sand, loam and plaster moulds and cores for casting metal and pour or inject molten metal into dies by hand or machine.

Sheet metal workers mark out, cut, shape and join sheet metal using hand or machine tools to make and repair sheet metal products and components (excluding vehicle bodywork).

Metal plate workers and riveters mark off, drill, shape, position, rivet and seal metal plates and girders to form structures and frameworks.

Welding trades workers join metal parts by welding, brazing and soldering, and cut and remove defects from metal using a variety of equipment and techniques.

Workers in this unit group install pipe systems and maintain and repair pipes in major utilities, industrial and construction settings and sites.

Job holders in this unit group operate machines to drill, bore, grind, cut, mill or otherwise shape metal workpieces.

Tool makers, tool fitters and markers-out mark out metal for machining and fit, assemble and repair machine and press tools, dies, jigs, fixtures and other tools.

Metal working production and maintenance fitters erect, install and repair electrical and mechanical plant and industrial machinery, fit and assemble parts and sub-assemblies in the manufacture of metal products and test and adjust new motor vehicles and engines.

Precision instrument makers and repairers make, calibrate, test and repair precision and optical instruments such as barometers, compasses, cameras, calibrators, watches, clocks and chronometers.

Jobholders in this unit group install, service and repair air-conditioning and refrigeration systems in factories, offices, shops and homes.

Vehicle technicians, mechanics and electricians accept calls for help and repair and service the mechanical parts and electrical/electronic circuitry and components of cars, lorries, buses, motorcycles and other motor vehicles, and repair and service auto air-conditioning systems.

Job holders in this unit group construct and repair the bodies of road vehicles, and fit interior and exterior fittings to vehicle bodies.

Vehicle paint technicians use spray equipment to apply paint, cellulose and other protective or decorative materials to the bodywork of motor vehicles.

Jobholders in this unit group fit, service, repair and overhaul aircraft engines and assemblies. Licensed aircraft engineers are coded to UNIT GROUP 3113.

Boat and ship builders and repairers construct, install and repair wooden structures and fittings, and shape, position, rivet and seal metal plates and girders to form the metal structures and frameworks for marine craft.

Rail and rolling stock builders and repairers erect, fit, assemble and repair rolling stock parts and sub-assemblies, and test and adjust new engines for trains.

Electricians and electrical fitters assemble parts in the manufacture of electrical and electronic equipment, and install, maintain, and repair electrical plant, machinery, appliances and wiring.

Telecommunications engineers install, maintain and repair public and private telephone systems and maintain, test and repair telecommunications cables.

TV, video and audio engineers service and repair domestic television, video and audio appliances.

IT engineers install, maintain and repair the physical components of computer systems and equipment.

Job holders in this group perform a variety of electrical and electronic occupations.

Skilled metal, electrical and electronic trades supervisors oversee operations and directly supervise and coordinate the activities of workers in skilled metal, electrical and electronic trades.

Steel erectors fit and erect structural metal framework for buildings and other structures such as metal chimneys.

Bricklayers and masons erect and repair structures of stone, brick and similar materials and cut, shape and polish granite, marble, slate and other stone for building, ornamental and other purposes.

Job holders in this unit group cover roofs and exterior walls with felting, sheeting, slates, tiles and thatch to provide a waterproof surface.

Jobholders in this unit group assemble, install, maintain and repair plumbing fixtures, heating and ventilating systems and pipes and pipeline systems in commercial, residential and industrial premises and public buildings.

Carpenters and joiners construct, erect, install and repair wooden structures and fittings used in internal and external frameworks and cut, shape, fit and assemble wood to make templates, jigs, scale models and scenic equipment for theatres.

Job holders in this unit group install pre-glazed wooden, metal or PVC framework, and cut, fit and set glass in windows, doors, shop fronts, and other structural frames.

Those working in construction and building trades undertake a variety of tasks in the construction, alteration, maintenance and repair of buildings, steeples, industrial chimneys and other tall structures, and of underwater structures.

Plasterers apply plaster and cement mixtures to walls and ceilings, fix fibrous sheets and cast and fix ornamental plasterwork to the interior or exterior of buildings.

Floorers and wall tilers lay composition mixtures (other than mastic asphalt) to form flooring, plan, fit and secure carpet, underlay and linoleum and cover and decorate walls and floors with terrazzo and granolithic mixtures, tiles and mosaic panels.

Those working in this unit group apply paint, varnish, wallpaper and other protective and decorative materials to interior and exterior walls and surfaces, paint designs on wood, glass, metal, plastics and other materials, and stain, wax and french polish wood... Those working in this unit group apply paint, varnish, wallpaper and other protective and decorative materials to interior and exterior walls and surfaces, paint designs on wood, glass, metal, plastics and other materials, and stain, wax and french polish wood surfaces by hand. Read more

Construction and building trades supervisors oversee operations and directly supervise and coordinate the activities of workers in construction and building trades.

Weavers and knitters set up and operate hand and power operated looms and machines to weave fibre into fabrics and carpet, or to knit (by machine or by hand) garments and other articles from yarn.

Job holders in this unit group upholster vehicle, aircraft and other seating, fix trimmings to the interiors of vehicles and aircraft, upholster furniture such as chairs and sofas, and make mattresses, curtains and other soft furnishings.

Workers in this unit group make and repair shoes, cut out, make up, sew, decorate and finish leather and leather substitute goods other than garments.

Tailors and dressmakers prepare patterns and make, fit and alter tailored garments, dresses and other articles of clothing.

Job holders in this unit group perform a variety of textiles and related craft occupations.

Pre-press technicians prepare, format and compose text and graphics in a form suitable for use in a variety of print processes.

Printers set up and operate various small offset printing presses and digital printing processes.

Print finishing and binding workers bind books and other publications and finish printed items by hand or machine.

Butchers direct and undertake the slaughter of animals and prepare carcasses for storage, processing and sale.

Bakers and flour confectioners prepare and bake dough, pastry and cake mixtures and make and finish flour confectionary products by hand.

Fishmongers and poultry dressers clean, cut and prepare fish and poultry for processing or sale.

Chefs plan menus and prepare, or oversee the preparation of food in hotels, restaurants, clubs, private households and other establishments.

Cooks prepare, season and cook food, often using pre-prepared ingredients, in clubs, private households, fast food outlets, shops selling food cooked on the premises and the catering departments and canteens of other establishments.

Catering and bar managers plan, direct and co-ordinate the catering and bar facilities and services of licensed premises, factories, shops, theatres, educational premises and other establishments. They also manage outside catering businesses and shops selling food cooked on the premises.

Glass and ceramics workers, form, shape, decorate, smooth and polish glassware, earthenware, refractory goods, clay bricks and other ceramic goods.

Furniture makers and other craft woodworkers make, repair and restore wooden furniture, decorative objects and other crafted pieces of woodwork.

Florists sell flowers and related products in a wholesale or retail business, and design and make up floral bouquets, wreaths, tributes and other floral arrangements for sale to the public.

Workers in this unit group engrave jewellery and stoneware, make artificial hairpieces, charge fireworks and munitions with explosive material, make lampshades, wickerwork, toys, dolls, models, candles, artificial flowers, other fancy goods, make patterns for moulds for metal castings, make and... Workers in this unit group engrave jewellery and stoneware, make artificial hairpieces, charge fireworks and munitions with explosive material, make lampshades, wickerwork, toys, dolls, models, candles, artificial flowers, other fancy goods, make patterns for moulds for metal castings, make and tune musical instruments, craft precious metals and stones, and perform other hand craft occupations. Read more

Nursery nurses and assistants care for children from birth up to seven years of age in day or residential nurseries, children’s homes, maternity units and similar establishments.

Childminders and related occupations provide day-to-day care of children within a domestic setting, and supervise and participate in their play, educational and other activities.

Playworkers deliver and facilitate play opportunities for children in a range of formal and informal settings including play groups, play schemes, free play locations, and in pre- and after-school activities.

Teaching assistants assist teachers with their day-to-day classroom work and with routine administrative tasks.

Educational support assistants work with teachers to provide one-to-one support for children with particular learning needs.

Veterinary nurses provide assistance to veterinarians in the treatment and care of sick or injured animals.

Pest control officers investigate the presence of pests that are hazardous to public health or cause nuisance, lay traps to capture pests and treat areas of infestation.

Workers in this unit group care for animals held in kennels, stables, zoos and similar establishments, provide specialised training, grooming, clipping and trimming services for animals, and searches for and captures stray or nuisance dogs in public areas and perform... Workers in this unit group care for animals held in kennels, stables, zoos and similar establishments, provide specialised training, grooming, clipping and trimming services for animals, and searches for and captures stray or nuisance dogs in public areas and perform a variety of animal care tasks. Read more

Nursing auxiliaries and assistants assist doctors, nurses and other health professionals in caring for the sick and injured within hospitals, homes, clinics and the wider community.

Ambulance staff transport sick, injured and convalescent persons and give first aid treatment in emergencies.

Dental nurses prepare patients for, and assist with, dental examinations, prepare and sterilise instruments and maintain case records.

Houseparents and residential wardens are responsible for the care and supervision of children, young offenders and the elderly within residential homes and nurseries, schools or institutions for young offenders.

Care workers and home carers attend to the personal needs and comforts of the elderly and the infirm with care and support needs (‘service users’) within residential care establishments, day care establishments or in their own homes.

Senior care workers routinely oversee and monitor care workers, care assistants and home carers. They also attend to the personal needs and comforts of the elderly and the infirm with care and support needs (‘service users’) within residential care establishments,... Senior care workers routinely oversee and monitor care workers, care assistants and home carers. They also attend to the personal needs and comforts of the elderly and the infirm with care and support needs (‘service users’) within residential care establishments, day care establishments or in their own homes. Read more

Care escorts accompany and transport adults and children with disability between their places of residence and other destinations and act as chaperones for under 16s engaged in theatrical, television and film productions.

Undertakers, mortuary and crematorium assistants make funeral arrangements for clients, prepare the deceased for burial or cremation, and supervise and assist the proceedings of funerals.

Sports and leisure assistants, provide and maintain facilities for sporting and recreational activities and supervise their use, maintain the continuity of entertainment and social events, offer odds and accept bets on the result of sporting and other events and control... Sports and leisure assistants, provide and maintain facilities for sporting and recreational activities and supervise their use, maintain the continuity of entertainment and social events, offer odds and accept bets on the result of sporting and other events and control gambling activities. Read more

Travel agents advise travellers upon travel arrangements, make bookings and receive payment for travel arrangements made.

Air travel assistants issue travel tickets and boarding passes, examine other documentation, provide information and assistance at airport terminals and look after the welfare, comfort and safety of passengers travelling in aircraft.

Rail travel assistants issue, collect and inspect travel tickets, provide information and assistance to railway passengers, operate train doors, and perform a variety of duties on station platforms in connection with the arrival and departure of trains and the movement... Rail travel assistants issue, collect and inspect travel tickets, provide information and assistance to railway passengers, operate train doors, and perform a variety of duties on station platforms in connection with the arrival and departure of trains and the movement of goods and passengers, and on trains to ensure the safety and comfort of passengers. Read more

Workers in this unit group perform a variety of leisure and travel service occupations.

Hairdressers and barbers shampoo, cut, colour, style and treat hair.

Beauticians and related workers give facial and body beauty treatments, apply cosmetics and dress wigs.

Housekeepers and related workers perform domestic cleaning and other housekeeping tasks within private households, hotels, schools, hostels and other non-private households.

Caretakers supervise and undertake the care and maintenance of church, school, office and other buildings, their facilities, fixtures and contents.

Workers in this unit group manage and supervise cleaning and other housekeeping tasks within private households, hotels, schools, hostels and other non-private households, and in offices and other premises.

Sales and retail assistants demonstrate and sell a variety of goods and services in shops, stores, showrooms and similar establishments.

Retail cashiers and check-out operators accept payments from customers and give change in respect of sales or services.

Telephone salespersons obtain, receive, process and record telephone orders for goods and services.

Pharmacy and other dispensing assistants work under the supervision of pharmacists or other relevant health professionals to dispense drugs and medicines, issue pre-packaged prescriptions, sell over-the-counter medication, dispense spectacles and contact lenses and other related products.

Vehicle and parts salespersons and advisers sell new and used vehicles to the general public, and vehicle accessories and parts to garages, vehicle dealerships and the general public.

Collector salespersons and credit agents visit private households to obtain orders and collect payments for goods and services.

Debt, rent and other cash collectors collect payments due or overdue from households and businesses and empty cash from prepayment meters or machines.

Roundspersons and van salespersons deliver and sell food, drink and other goods by calling on householders or by selling from a mobile shop or van and call on households to collect and receive payment for laundered or similarly serviced articles.

Market and street traders and assistants sell goods (other than refreshments) from stalls, barrows and other portable containers in streets and market places.

Merchandisers and window dressers replenish stocks of goods in stores, advise retailers on the optimum display of merchandise and create displays of merchandise in shop windows.

Workers in this unit group perform a variety of sales occupations.

Sales supervisors oversee operations and directly supervise and coordinate the activities of sales and related workers in retail and wholesale establishments.

Workers in this unit group receive and respond to telephone calls from potential clients and existing customers regarding the products and services offered by an organisation.

Telephonists receive and direct callers in commercial, industrial and other establishments, and operate telephone (public) and office (private) switchboards to advise on, and assist with, making telephone calls and to relay incoming, outgoing and internal calls.

Job holders in this unit group operate telecommunications equipment to transmit and receive signals and messages.

Market research interviewers conduct interviews to collect information on the opinions and preferences of consumers, businesses, the electorate and other selected groups.

Job holders in this unit group perform a variety of customer service occupations.

Job holders in this unit group plan, organise and co-ordinate resources necessary for receiving and dealing with the responses, complaints or further requirements of purchasers and users of a product or service, and supervise customer service occupations.

Food, drink and tobacco process operatives set, operate and attend machinery to bake, freeze, heat, crush, mix, blend and otherwise process foodstuffs, beverages and tobacco leaves.

Glass and ceramics process operatives position articles ready for firing in kilns and operate and attend furnaces and kilns to make and treat glass and ceramic items.

Job holders in this unit group operate machines to prepare natural and synthetic fibres for processing, spin and twist fibre into yarn, thread, twine, rope and other similar material, and estimate the quantities of colouring matter required for printing and... Job holders in this unit group operate machines to prepare natural and synthetic fibres for processing, spin and twist fibre into yarn, thread, twine, rope and other similar material, and estimate the quantities of colouring matter required for printing and dyeing fabrics. Read more

Job holders in this unit group operate plant and machinery in the processing of chemical and related materials by chemical, heat or other treatment, manufacture synthetic materials and bleach, dye or otherwise treat textiles, and treat hides, skins and pelts... Job holders in this unit group operate plant and machinery in the processing of chemical and related materials by chemical, heat or other treatment, manufacture synthetic materials and bleach, dye or otherwise treat textiles, and treat hides, skins and pelts for making into fur, leather and skin products. Read more

Rubber process operatives attend and operate masticating, calendering, mixing, forming, shaping, moulding, extruding, cutting, trimming and winding machines to make and repair rubber products.

Plastics process operatives attend and operate moulding, extruding, thermoforming, calendering, covering, cutting and other process equipment to make and repair plastic products.

Metal making and treating process operatives operate furnaces, ovens and other heating vessels, drawing, rolling, extruding, galvanising, forging and other metal processing equipment to smelt, shape and treat metal and metal products.

Electroplaters operate continuous plant to coat metal parts and articles electrolytically, form metal articles by electro- and vacuum-deposition, dip and spray articles with another metal, plastic powder or other material and treat articles chemically to produce desired surface finishes.

Job holders in this unit group perform a variety of processing occupations.

Paper and wood machine operatives operate machines to treat and cut wood, to produce, treat and cut paper, paperboard, leatherboard, plasterboard and similar material, and to assemble and make wooden crates and containers.

Coal mine operatives detonate charges and use cutting equipment to extract coal from coal faces, build and dismantle roof and wall supports in underground coal workings, and transport coal and other material from the coal face.

Quarry workers erect supports in underground workings, set and detonate explosives to loosen rocks and set up and operate drilling equipment to extract minerals (other than coal) from the ground, and operate machinery to wash, crush or separate stone and... Quarry workers erect supports in underground workings, set and detonate explosives to loosen rocks and set up and operate drilling equipment to extract minerals (other than coal) from the ground, and operate machinery to wash, crush or separate stone and ores. Read more

Job holders in this unit group operate boilers to produce hot water or steam and attend and operate compressors, turbines, electrical substations, switchboards and auxiliary plant and machinery to fuel nuclear reactors, drive blowers and pumps, electricity generators and other... Job holders in this unit group operate boilers to produce hot water or steam and attend and operate compressors, turbines, electrical substations, switchboards and auxiliary plant and machinery to fuel nuclear reactors, drive blowers and pumps, electricity generators and other equipment. Read more

Metal working machine operatives operate machines to cut, shape, abrade and otherwise machine metal, use hand and power tools to remove surplus metal and rough surfaces from castings, forgings or other metal parts, and clean, smooth and polish metal workpieces.

Water and sewerage plant operatives operate valves to control water supplies in mains and pipelines, attend screening, filtering, water purifying and sedimentation plant, clear any blockages and patrol and maintain sewerage systems.

Printing machine assistants set and operate letterpress, platen or cylinder, lithographic and photogravure printing machines, photocopiers, office printers, duplication machines and other reprographic equipment.

Job holders in this unit group operate a variety of plant and machinery.

Jobholders in this unit group wire up prepared parts and/or sub-assemblies in the manufacture of electrical and electronic equipment, make coils and wiring harnesses and assemble previously prepared parts in the batch or mass production of electrical and electronic goods... Jobholders in this unit group wire up prepared parts and/or sub-assemblies in the manufacture of electrical and electronic equipment, make coils and wiring harnesses and assemble previously prepared parts in the batch or mass production of electrical and electronic goods and components. Read more

Jobholders in this unit group undertake the routine assembly of vehicles and other metal goods or components such as frames, axles, wire brushes and wheels.

Jobholders in this unit group inspect and/or test metal stock, parts and products, electrical plant, machinery and electronic components, systems and sub-assemblies, textiles, wood, paper, food, plastics and rubber goods, parts and materials to detect processing, manufacturing and other defects.

Jobholders in this unit group weigh, grade and sort materials, goods and products.

Tyre, exhaust and windscreen fitters fit, repair and adjust tyres, exhausts and windscreens on cars, buses, motorcycles and other motor vehicles.

Jobholders in this unit group sew and finish garments by hand or machine, rectify faults in manufactured textile goods and repair worn and damaged garments.

Jobholders in this unit group perform assembly and routine operative tasks.

Job holders in this unit group erect and dismantle scaffolding and working platforms, set up lifting equipment and ships’ rigging, maintain and repair steeples, industrial chimneys and other tall structures and install, maintain and repair ropes, wires and cables.

Road construction operatives construct, repair and maintain roads and lay paving slabs and kerbstones to form pavements and street gutters.

Rail construction and maintenance operatives lay, re-lay, repair and examine railway track and maintain surrounding areas.

Workers in this unit group operate insulating equipment, fix plasterboard or dry linings to ceilings and walls, help construct, maintain, repair and demolish buildings and clean and resurface eroded stonework, lay, join and examine pipe sections for drainage, gas, water... Workers in this unit group operate insulating equipment, fix plasterboard or dry linings to ceilings and walls, help construct, maintain, repair and demolish buildings and clean and resurface eroded stonework, lay, join and examine pipe sections for drainage, gas, water or similar piping systems and carry out a variety of other construction operative tasks. Read more

Large Goods Vehicle (LGV) drivers (formerly HGV drivers), collect, transport and deliver goods in rigid vehicles over 7.5 tonnes, articulated lorries and lorries pulling trailers.

Van drivers collect, transport and deliver goods in vehicles up to 7.5 tonnes in weight.

Bus and coach drivers drive road passenger-carrying vehicles such as buses, coaches and mini-buses.

Taxi and cab drivers and chauffeurs drive motor cars for private individuals, government departments and industrial and commercial organisations, drive taxis for public hire, drive new cars to delivery points and drive motorcycles and other motor vehicles.

Driving instructors co-ordinate and undertake the instruction of people learning to drive cars, motorcycles, buses and haulage vehicles.

Crane drivers supervise and undertake the operation of cranes, jib cranes, power driven hoisting machinery and power driven stationary engines to raise and lower mine and other cages, and to lift and move equipment, materials, machinery and containers.

Fork-lift truck drivers operate fork-lift trucks in factories, warehouses, storerooms and other areas to transfer goods and materials.

Job holders in this unit group operate and drive tractors, combine harvesters or other farm vehicles to clear and cultivate land and to sow and harvest plants and crops.

Job holders in this unit group supervise and undertake the operation of machines to transport, excavate, grade, level, and compact sand, earth, gravel and similar materials, drive piles into the ground and lay surfaces of asphalt, concrete and chippings, and... Job holders in this unit group supervise and undertake the operation of machines to transport, excavate, grade, level, and compact sand, earth, gravel and similar materials, drive piles into the ground and lay surfaces of asphalt, concrete and chippings, and operate other mobile machines. Read more

Job holders in this unit group drive diesel, diesel-electric, electric and steam locomotives that transport passengers and goods on surface and underground railways, and transport passengers in trams.

Marine and waterways transport operatives supervise and carry out a variety of deck duties and operate and maintain engines, boilers and mechanical equipment on board ships, boats and other marine vessels.

Air transport operatives refuel, load and unload aircraft, direct the movement of aircraft at airports, and positions gangways or staircases to allow passengers to board and disembark aircraft.

Rail transport operatives assist drivers in the operation of passenger and goods trains, drive locomotive engines in coal mines, guide wagons and coaches in marshalling yards and sidings to make up trains, operate signals and points to control the movement... Rail transport operatives assist drivers in the operation of passenger and goods trains, drive locomotive engines in coal mines, guide wagons and coaches in marshalling yards and sidings to make up trains, operate signals and points to control the movement of rail traffic, and monitor the operation of surface and underground railways. Read more

Jobholders in this unit group monitor the activities of bus drivers, conductors and other road transport depot drivers, undertake various tasks related to water transportation, and perform other transportation tasks.

Farm workers perform a variety of tasks, by hand and machine, to produce and harvest crops and to breed and rear cattle, sheep, pigs and poultry.

Forestry workers perform a variety of tasks related to the planting, cultivation and protection of trees.

Job holders in this unit group perform a variety of tasks in relation to the breeding and rearing of animals and fish, catch fish at sea and from inland waterways, assist in the picking and lifting of crops, plant and... Job holders in this unit group perform a variety of tasks in relation to the breeding and rearing of animals and fish, catch fish at sea and from inland waterways, assist in the picking and lifting of crops, plant and maintain hedges, oversee the incubation and hatching of eggs and perform other fishing and elementary agricultural tasks. Read more

Job holders in this unit group perform a variety of general labouring and construction duties to assist building, civil engineering and related trades workers in the performance of their tasks.

Job holders in this unit group clean manufactured goods, plant and machinery, and industrial, commercial and other premises.

Jobholders in this unit group pack, wrap, fill, label and seal containers by hand or machine.

Jobholders in this unit group assist the work of machine operatives and perform a variety of manual tasks in foundries, engineering and allied trades and in other process and plant operations.

Workers in this unit group collect, receive, sort and deliver mail, documents, correspondence or messages, either between or within establishments.

Workers in this unit group perform a variety of elementary clerical and administrative tasks within offices.

Window cleaners wash and polish windows and other glass fittings.

Workers in this unit group clean, sweep and remove refuse from public thoroughfares.

Cleaners and domestics clean interiors of private houses, shops, hotels, schools, offices and other buildings.

Launderers, dry cleaners and pressers supervise and undertake the washing, dry cleaning, ironing and pressing of clothing, household and other linen, carpets, curtains and other articles.

Refuse and salvage collectors supervise and undertake the collection and processing of refuse from household, commercial and industrial premises.

Vehicle valeters and cleaners clean, wash and polish the interiors and exteriors of ships, aircraft, trains and road vehicles.

Workers in this unit group perform elementary cleansing service occupations.

Workers in this unit group protect merchandise, individuals, hotels, offices, factories, public grounds and private estates from injury, theft or damage, and investigate fraud and crime on a non-statutory basis.

Job holders in this unit group patrol assigned areas to detect and prevent infringements of local parking regulations and control the parking of vehicles in public and private car parks.

Workers in this unit group supervise the activities of school children during break and meal times and assist children to cross roads near to the entrances of schools.

Workers in this unit group perform a variety of elementary security occupations.

Shelf fillers receive incoming goods from storage, check them for damage and place them on the appropriate shelves in the store.

Workers in this unit group perform a variety of elementary sales related occupations.

Workers in this unit group supply berthed ships with water, oil and petroleum, load and unload cargo from ships, boats and barges, convey household and office furniture, goods, equipment or other items in or near warehouses, depots, slaughterhouses, etc., prepare... Workers in this unit group supply berthed ships with water, oil and petroleum, load and unload cargo from ships, boats and barges, convey household and office furniture, goods, equipment or other items in or near warehouses, depots, slaughterhouses, etc., prepare requisitions or despatch documents of stocks held, accompany drivers of road vehicles, and perform other elementary goods handling and storage related tasks. Read more

Hospital porters perform various manual tasks in hospitals to assist nursing and domestic staff with the care of patients.

Workers in this unit group assist in the preparation and service of food and beverages in restaurants, cafés and other eating establishments, and perform various cleaning, fetching and carrying tasks.

Waiters and waitresses serve food and beverages in hotels, clubs, restaurants and other establishments.

Bar staff prepare, mix and serve alcoholic and non-alcoholic drinks and beverages at bars in public houses, hotels, clubs and other establishments.

Leisure and theme park attendants monitor the operation of amusement arcades, check tickets of entry to theatres and cinemas and show people to their seats, operate rides at funfairs and theme parks, and entertain and look after guests at holiday... Leisure and theme park attendants monitor the operation of amusement arcades, check tickets of entry to theatres and cinemas and show people to their seats, operate rides at funfairs and theme parks, and entertain and look after guests at holiday camps. Read more

Workers in this unit group perform a variety of elementary services occupations.